Andy Done Email & Phone Number
Head of Delivery Operations, Solution Area OSS @ Ericsson
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Andy Done Location
- Guildford, England, GB
Andy Done Work
- 2019 -now Head of Delivery Operations, Solution Area OSS @
- 2016 -2019 Head of Program Management, Delivery Operations @
- 2013 -2016 Head of OSS Customer Project Management, EMEA and APAC @
- 2008 -2012 Regional Programme Director @
- 2006 -2007 BT Programme Director @
- 2004 -2006 Head of Global Delivery and Support @
- 2001 -2004 Director, Solutions Architecture EMEA @ Vallent
- 1999 -2001 Senior Manager, Professional Services @
- 1997 -1999 Project and Account Manager @
- 1994 -1997 Navigator (Flight Lieutenant) @
- 1992 -1994 Projects Manager, Fixed Income Strategic Projects @
- 1987 -1992 Design Engineer @
Andy Done Education
- The Open University
B.Sc. (Hons) (Physical Sciences, Cosmology, Astronomy)
2009-2017 - The Open University
M.B.A. (Technology Management)
2000-2009 - The George Washington University
Masters Certificate (Project Management)
1999-2002 - Royal Air Force
(Flying Training)
1995-1996 - Royal Air Force College Cranwell
(Officer Training)
1994-1995 - Bangor University
M.Eng. (Electronic Engineering)
1991-1992 - Bangor University
B.Eng. (Hons) (Electronic Engineering)
1987-1991 - Turton High School
High School
1980-1987
Andy Done Skills
- Practice Management
- Operations Management
- Functional Management
- Cross-functional Team Leadership
- Resource Management
- Team Management
- Competency Management
- Global Delivery
- Professional Services
- Program Management
- Project Portfolio Management
- Project Management
- Negotiation
- Business Process Improvement
- Process Engineering
- Change Management
- Risk Management
- Issue Management
- Problem Solving
- Stakeholder Management
- Account Management
- Contract Negotiation
- Pre-Sales Consulting
- Solution Architecture
- Systems Engineering
- Product Management
- Software Development
- ITIL
- Telecommunications
- Wireless
- Performance Management
- Inventory Management
- Fault Management
- Service Assurance
- Investment Banking
- Fixed Income
- Management
- Strategy
- BSS
- Pre-sales
- Integration
- Managed Services
- LTE
- Service Delivery
- Vendor Management
- CRM
- GSM
- Project Delivery
- Wireless Technologies
- Strategic Planning
- Quality Assurance
- Cross Functional Team Leadership
- Marketing
- Customer Service
- Pre Sales Consulting
- Pre Sales
Andy Done Summary
- Andy Done, based in Guildford, England, GB, is currently a Head of Delivery Operations, Solution Area OSS at Ericsson. Andy Done brings experience from previous roles at Ericsson and Telcordia Technologies. Andy Done holds a 2009 - 2017 B.Sc. (Hons) in Physical Sciences, Cosmology, Astronomy @ The Open University. With a robust skill set that includes Practice Management, Operations Management, Functional Management, Cross-functional Team Leadership, Resource Management and more. Andy Done has 1 mobile phone numbers on RocketReach.
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