Andy Day Email & Phone Number
IT Service Management Compliance Manager @ PwC UK
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Andy Day Location
- Manchester, GB
Andy Day Work
- 2024 -now IT Service Management Compliance Manager @
- 2023 -2024 Group Digital Workplace Manager (IT Service Delivery Manager) @
- 2021 -2023 Innovation and Strategy Manager @
- 2015 -2021 IS Service Desk Manager and IS Service Operations Manager @
- 2014 -2015 IT Service Desk Team Leader @
- 2013 -2014 IT Service Desk Team Leader progressed from Technical Analyst @ Robert McBride
- 2011 -2012 Service Delivery Lead @
- 2007 -2010 IT Service Manager @
- 2006 -2007 Regional Manager - Server Operations progressed from Team Leader - Technical Support Centre @
- 2002 -2006 Technical Support Specialist (Wintel servers) - Technical Support Centre @
- 2000 -2002 Graduate Scheme @
Andy Day Education
- UMIST
MSc (Computation)
1999-2000 - Sheffield Hallam University
BA (Hons) - 1st Class (Planning Studies)
1996-1999 - Runshaw College
4 x A-Levels
1994-1996 - Holy Cross School
GCSEs (9 grades A-C including Mathematics and English)
1989-1994
Andy Day Skills
- Analytical Skills
- Problem Solving
- Regulatory Requirements
- ITIL Certified
- ITIL Process
- ITIL Process Implementation
- ITIL Service Strategy
- ITIL Implementation
- Customer Service
- Software as a Service (SaaS)
- Service
- Consulting
- Cross-functional Team Leadership
- Strategic Leadership
- Cybersecurity
- Cyber Operations
- Cyber
- Digital Strategy
- Digital
- Gartner
- Gartner Peer Insights
- Leadership
- Key Performance Indicators
- Data Privacy
- Customer Satisfaction
- Information Security Policy
- Service Levels
- Service Improvement
- Service Management
- ITIL
- Citrix
- IT Service Management
- Disaster Recovery
- Active Directory
- Incident Management
- Management
- Servers
- Infrastructure
- Service Delivery
- PRINCE2
- Sla
- Service Desk
- Technical Support
- Information Technology
- Team Leadership
- IT Operations
- IT Management
- Stakeholder Management
- Outsourcing
- IT Strategy
- Change Management
- Service-Level Agreements (SLA)
- Sales
- SQL
- Service Level Agreements Sla
- Strategic Planning
- Microsoft Word
- Service Level Agreements
Andy Day Summary
- Andy Day, based in Manchester, GB, is currently a IT Service Management Compliance Manager at PwC UK. Andy Day brings experience from previous roles at Alexander Dennis and General Medical Council. Andy Day holds a 1999 - 2000 MSc in Computation @ UMIST. With a robust skill set that includes Analytical Skills, Problem Solving, Regulatory Requirements, ITIL Certified, ITIL Process and more. Andy Day has 5 emails on RocketReach.
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