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Andy Cooke Location
Wichita, KS, US
Andy Cooke Work
2021 -now Manager, Customer Care - Cox Business Technical Support @
2010 -2014 Customer Advocate Supervisor @
2007 -2010 Technical Support Supervisor @
2006 -2007 Technical Support Representative @
Andy Cooke Education
Wichita State University 1997-1999
Kansas State University
Andy Cooke Skills
Escalation
Cable Television
Call Centers
Cable Modems
Technical Support
Customer Service
Help Desk Support
Customer Support
Telecommunications
Leadership
Customer Satisfaction
Team Building
Customer Experience
Customer Escalation Management
Internet Troubleshooting
Sales
Call Center Development
Customer Service Management
Home Networking
Account Management
Computer Technology
Cables
Windows Vista
Software Installation
Executive Coaching
Business
Troubleshooting
Team Leadership
Customer Retention
Contact Centers
Business Process Improvement
Andy Cooke Summary
Andy Cooke, based in Wichita, KS, US, is currently a Manager, Customer Care - Cox Business Technical Support at Cox Communications. Andy Cooke brings experience from previous roles at Cox Communications. Andy Cooke holds a 1997 - 1999 Wichita State University. With a robust skill set that includes Escalation, Cable Television, Call Centers, Cable Modems, Technical Support and more. Andy Cooke has 2 emails and 2 mobile phone numbers on RocketReach.
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