Andy Cooke Email & Phone Number
Manager, Customer Care - Business Technical Support
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Andy Cooke Location
- Wichita, KS, US
Andy Cooke Work
- 2026 -now Manager, Customer Care - Business Technical Support @ Spectrum
- 2021 -2026 Manager, Customer Care - Cox Business Technical Support @
- 2014 -2021 Manager, Customer Care - Residential Technical Support @ Cox Communications, Inc.
- 2010 -2014 Customer Advocate Supervisor @
- 2007 -2010 Technical Support Supervisor @
- 2006 -2007 Technical Support Representative @
Andy Cooke Education
- Wichita State University 1997-1999
- Kansas State University
Andy Cooke Skills
- Escalation
- Cable Television
- Call Centers
- Cable Modems
- Technical Support
- Customer Service
- Help Desk Support
- Customer Support
- Telecommunications
- Leadership
- Customer Satisfaction
- Team Building
- Customer Experience
- Customer Escalation Management
- Internet Troubleshooting
- Sales
- Call Center Development
- Customer Service Management
- Home Networking
- Account Management
- Computer Technology
- Cables
- Windows Vista
- Software Installation
- Executive Coaching
- Business
- Troubleshooting
- Team Leadership
- Customer Retention
- Contact Centers
- Business Process Improvement
Andy Cooke Summary
- Andy Cooke, based in Wichita, KS, US, is currently a Manager, Customer Care - Business Technical Support at Spectrum. Andy Cooke brings experience from previous roles at Cox Communications and Cox Communications, Inc.. Andy Cooke holds a 1997 - 1999 Wichita State University. With a robust skill set that includes Escalation, Cable Television, Call Centers, Cable Modems, Technical Support and more. Andy Cooke has 1 emails and 2 mobile phone numbers on RocketReach.
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