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Andy Clarke Location
Chesterfield, GB
Andy Clarke Work
Managing Director and Owner @ (March 2025 - Present)
Exec IT and Technology Director @ (April 2024 - April 2026)
Chief Technology Officer @ (May 2021 - May 2023)
Director of Customer Experience Analytics and Consulting EMEA @ (August 2018 - May 2021)
Innovation Director @ (June 2017 - June 2018)
Digital Technology and Transformation Principal Consultant @ (March 2016 - June 2017)
Digital Technology Consultant @ (February 2014 - March 2016)
Head of Operations and Planning @ Gala Coral Group (December 2012 - December 2013)
Customer Service Centre Manager @ (June 2012 - December 2012)
Olympic Call Centre Manager (fixed term contract) @ (December 2011 - May 2012)
Senior Team Manager @ (October 2008 - December 2011)
Owner @ Sanctuary Bar and Restuarant (August 2006 - October 2008)
Trading Manager @ (January 2005 - January 2006)
General Manager @ (January 2004 - January 2005)
Andy Clarke Education
University of Lincoln
BA (hons) (Law with Criminology)
1997-2001
Wolfreton School 1990-1997
Andy Clarke Skills
AI Policy, Governance, and Regulation
AI Strategy
AgentForce
Agentic deployment
Agile Methodologies
Amazon Web Services (AWS)
Analysis
Artificial Intelligence (AI)
Azure Databricks
Big Data
Board of Directors
Budgets
Business Expansion
Business Innovation
Business Process
Business Strategy
Business Transformation
CMO management
Call Centers
Change Management
Coaching
Commercial Management
Consultancy Services
Consultant Coordination
Consulting
Contact Center Operations
Contact Centre Technology
Continuous Improvement
Contract Negotiation
Customer Engagement
Customer Experience
Customer Insight
Customer Management
Customer Relations
Customer Retention
Customer Satisfaction
Customer Segmentation Strategy
Customer Service Management
Cyber Threat Intelligence (CTI)
Cybersecurity
Cybersecurity Tools
Data Analysis
Data Governance
Data Strategies
DevOps
Digital Strategy
Digital Transformation
E-Commerce
Employee Training
Enterprise Architecture
Entrepreneurship
Fast-Moving Consumer Goods (FMCG)
Generative AI
Go-to-Market Strategy
Human Resources
IT Operations Management
IT Strategy
Innovation Development
Insurance
Large Language Models (LLM)
Leadership
Legal Compliance
Mergers & Acquisitions (M&A)
Microsoft 365 Security
Negotiation
Operational Planning
Operations Management
Outsourcing
Performance Management
Private Equity
Process Improvement
Product Lifecycle Management
Professional Services
Program Leadership
Program Management
Project Management
Revenue & Profit Growth
Sales
Salesforce.com Implementation
Search Engine Optimization (SEO)
Service Delivery
Software as a Service (SaaS)
Staff Development
Stakeholder Management
Strategic Planning
Strategic Use Of Technology
Strategy
Supply Chain Management
Team Management
Teamwork
Technical Leadership
Technology Governance
Technology Integration
Technology Leadership
Technology Management
Transformational Leadership
deepgram
gen ai
graph modelling
Team Leadership
Management
CRM
Customer Service
Recruiting
Project Planning
Contract Management
Forecasting
Facilities Management
Training
Hospitality
Escalation
Feedback
Call Center
MIS
Coordination
Planning
KPI Reports
Reporting & Analysis
Compliance
Demand Forecasting
Call center start-up
Call Center Architecture
KPI implementation
Operational Analysis
Reporting and Analysis
Andy Clarke Summary
Andy Clarke, based in Chesterfield, GB, is currently a Managing Director and Owner at Ashover Brew Co. Andy Clarke brings experience from previous roles at Stowe Family Law LLP, rradar, Concentrix and Capita Customer Management. Andy Clarke holds a 1997 - 2001 BA (hons) in Law with Criminology @ University of Lincoln. With a robust skill set that includes AI Policy, Governance, and Regulation, AI Strategy, AgentForce, Agentic deployment, Agile Methodologies and more. Andy Clarke has 1 emails and 1 mobile phone numbers on RocketReach.
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