2012 -
2015 Operations Director @ EFT Solutions Ltd HK
2001 -
2011 Operations Director (Founder) @ RICC Ltd
2000 -
2001 Head of Customer Service @
1996 -
2000 Unit Manager @
Andy Chan Education
The University of Glasgow
Bachelor of Engineering (B.Eng.) (Civil Engineering)
1992
-
1996
Andy Chan Skills
Electronic Payment Processing
Business Strategy
Compliance Management
AML
KYC
Transaction Processing
Payment Systems
Internal Controls
Service Delivery
Workforce Management
Performance Management
BPO
Online Transaction Processing (OLTP)
Call Centers
System Implementations
Product Management
Customer Satisfaction
Team Management
Credit Card Transaction Processing
Data Analysis
Operations Management
Workflow Management
Customer Relationship Management (CRM)
Customer Service
Telemarketing
Management
Outsourcing
Customer Experience
Investment Properties
Stock Trading
Trade Fund Management
Andy Chan Summary
Andy Chan, based in Hong Kong, is currently a Chief Operating Officer at eft Payments (Asia) Limited. Andy Chan brings experience from previous roles at EFT Solutions Ltd HK, RICC Ltd, Qala Singapore Pte Ltd and PCCW Teleservices. Andy Chan holds a 1992 - 1996 Bachelor of Engineering (B.Eng.) in Civil Engineering @ The University of Glasgow. With a robust skill set that includes Electronic Payment Processing, Business Strategy, Compliance Management, AML, KYC and more. Andy Chan has 3 emails on RocketReach.
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