Andy Ao Email
Head of Automation Operations in TikTok Shop @ ByteDance
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Andy Ao Location
- Beijing, China
Andy Ao Work
- 2021 -now Head of Automation Operations in TikTok Shop @
- 2019 -2021 Center of Excellence Director in Customer Experience and Service @
- 2018 -2019 Senior Manager of Operations @
- 2015 -2018 Senior Program Manager @
- 2014 -2015 Service Delivery Manager @
- 2010 -2014 Site Manager @
- 2007 -2010 Project Manager @
- 2005 -2007 Program Manager @
- 2004 -2005 Department Manager @ Orient Home Co., Ltd
Andy Ao Education
- Dongbei University of Finance and Economics 2000-2004
Andy Ao Skills
- PMI
- Knowledge Management
- Process Management
- Call Center
- PMP
- Customer Service
- Project Planning
- Program Management
- Change Management
- Project Delivery
- Six Sigma
- MS Project
- Operations Management
- Project Management
- Process Improvement
- Call Centers
- Vendor Management
- Microsoft Project
- Business Process
- Leadership
- Strategy
- Team Management
- Business Process Improvement
- Contact Centers
- Public Speaking
- Contact Center Management
- Team Leadership
- Photography
- Contact Center Operations
Andy Ao Summary
- Andy Ao, based in Beijing, China, is currently a Head of Automation Operations in TikTok Shop at ByteDance. Andy Ao brings experience from previous roles at JD.COM, Alibaba Group, Lenovo and Microsoft. Andy Ao holds a 2000 - 2004 Dongbei University of Finance and Economics. With a robust skill set that includes PMI, Knowledge Management, Process Management, Call Center, PMP and more. Andy Ao has 1 emails on RocketReach.
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