2001 -2002 Global Marketing Manager @ I-Bus/Phoenix
1998 -2001 Product Development Manager @
1996 -1998 Senior Technical Support Engineer @
1995 -1996 Tech Support @ Tie Communications
1988 -1995 Senior Technical Support Specialist @
1981 -1988 BT Engineer @
Andy Allen Education
Acton Technical College
(Telecommunications)
1981-1984
Isleworth Grammar School 1980-1981
Andy Allen Skills
IVR
VoIP
CRM
Call Center
Product Marketing
CTI
Product Development
SEO
PABX
Product Training
Recording
Product Introduction
Telecommunications
Competitive Analysis
Telephony
Contact Centers
Management
Mobile Devices
Strategy
WAN
Avaya
Outsourcing
Unified Communications
Project Management
Team Management
Call Centers
Managed Services
Pre-sales
Product Management
Professional Services
Software Development
SaaS
ISTQB
Testing
Hobby Games
Avaya Technologies
Fittings
Mcelroy Fusion Equipment
Pipe
Accreditation
Applications
Business Services
Communication
Marketing
Pumps
SQL
Marketing Strategy
Pre Sales
Hose
Sales
Strategic Planning
Microsoft Office
Business Analysis
Andy Allen Summary
Andy Allen, based in Guildford, England, GB, is currently a Technical Author and Trainer at Redwood Technologies. Andy Allen brings experience from previous roles at Content Guru, NCC Group, Mistera Ltd and Vicorp Plc. Andy Allen holds a 1981 - 1984 Acton Technical College. With a robust skill set that includes IVR, VoIP, CRM, Call Center, Product Marketing and more. Andy Allen has 2 emails on RocketReach.
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