Andrew Westhead Email
Information Technology Support Technician @ Howden
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Andrew Westhead Location
- Liverpool, GB
Andrew Westhead Work
- Information Technology Support Technician @ (September 2026 - Present)
- IT Support Technician @ (August 2024 - Present)
- Senior Service Desk Analyst @ (August 2022 - August 2024)
- Information Technology Technical Support @ (January 2018 - August 2022)
- Audio Visual Technician @ Alderhey Children's Hospital (April 2015 - January 2018)
- 1st and 2nd Line Support @ Liberty Gas Group (September 2012 - March 2015)
- Software Tester @ Angel Solutions (September 2011 - May 2012)
- Senior Domain Specialist @ (August 2010 - August 2011)
Andrew Westhead Education
- Liverpool John Moores University
Bachelor of Science (B.Sc.) (Multimedia Systems)
2005-2008 - Liverpool John Moores University
Higher National Diploma (Multimedia Systems)
2003-2005
Andrew Westhead Skills
- IT Escalation
- Customer Communication
- Microsoft Intune
- Microsoft Entra
- Team Management
- Documentation
- Computer Repair
- TeamViewer
- Mimecast
- Zendesk
- IT Service Management
- Telephone Manner
- Emerging Technologies
- Agile Methodologies
- Manual Testing
- Information Technology
- Active Directory
- Troubleshooting
- Software Installation
- Service Desk
- Technical Support
- Incident Management
- Software Testing
- Integration Testing
- Data Analysis
- Agile Methodolgy
- Test Strategy
- Defect Tracking
- System Testing
- Analytical Skills
- Remote Desktop
- Microsoft Exchange
- Communication
- Bomgar
- Computer Software Training
- IT Hardware Support
- User Management
- Help Desk Support
- Black Box Testing
- wifi networking
- Networking
- Hardware Support
- Desktop Computers
- Microsoft 365
- Sophos
- Exchange Support
- Avaya IP Telephony
- Software Testing Life Cycle
- Regression Testing
- Scrum
Andrew Westhead Summary
- Andrew Westhead, based in Liverpool, GB, is currently a Information Technology Support Technician at Howden. Andrew Westhead brings experience from previous roles at Barnett Waddingham, J. & J. Denholm Limited (The Denholm Group), Alder Hey Children's Hospital and Alderhey Children's Hospital. Andrew Westhead holds a 2005 - 2008 Bachelor of Science (B.Sc.) in Multimedia Systems @ Liverpool John Moores University. With a robust skill set that includes IT Escalation, Customer Communication, Microsoft Intune, Microsoft Entra, Team Management and more. Andrew Westhead has 3 emails on RocketReach.
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