Andrew Walker Email

Consultant for Contact Centres @ SWA

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Andrew Walker Location

England, United Kingdom

Andrew Walker Work

2018 - now Consultant for Contact Centres @ SWA
2015 - 2017 National Operations Manager @ CPM UK
2010 - 2015 Head of Call Centres British Gas and SKY and Dairy Crest and Bentley @ CPM UK

2008 - 2010 Senior Contact Centre Manager - Customer Marketing @ Bank of America
2005 - 2008 Business Integration Manager @ Bank of America
2004 - 2005 Customer Relationship Manager @ Bank of America
2001 - 2004 Telemarketing Contact Centre Manager @ Bank of America

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Andrew Walker Education

University of Teesside
BA (Hons) Politics & Public Administration (Community Care Act 1990)
1990 - 1994
Calday Grange Grammar School
1983 - 1990

Andrew Walker Skills

Sales Management
Customer Service Management
Customer Service Operations

Business Strategy
Strategic Planning
P&L Management
Forecasting
Capacity Planning
Scheduling Management
Resource Management

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Andrew Walker Summary

Andrew Walker, based in England, United Kingdom, is currently a Consultant for Contact Centres at SWA. Andrew Walker brings experience from previous roles at CPM UK, CPM UK Limited and Bank of America. Andrew Walker holds a 1990 - 1994 BA (Hons) Politics & Public Administration in Community Care Act 1990 @ University of Teesside. With a robust skill set that includes Sales Management, Customer Service Management, Customer Service Operations, Business Strategy, Strategic Planning and more. Andrew Walker has 2 emails on RocketReach.

Andrew Walker Emails

Found 2 emails

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