Andrew Towner Email
Head Of Service Operations @ Mobile Broadband Network Ltd (MBNL)
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Andrew Towner Location
- Farnham, GB
Andrew Towner Work
- Head Of Service Operations @ (March 2020 - Present)
- Manager- Service Operations @ (February 2018 - March 2020)
- Head- Vodafone UK Problem Management @ (May 2015 - January 2018)
- Manager- Problem Management (Mobile) @ (August 2014 - April 2015)
- Senior Manager EMEA- Problem Management, Change Management and Service Introduction @ (March 2012 - July 2014)
- EU Problem and Operational Readiness Manager @ (February 2011 - March 2012)
- Manager- UK Service Delivery @ (January 2008 - February 2011)
- Operations Manager @ (January 2004 - January 2008)
- Carrier Services Manager @ The Minute Factory (January 2002 - October 2003)
- Customer Service Manager @ RSL Com (January 1999 - January 2001)
Andrew Towner Education
- Keele University
BA (Combined Honours) (Treasurer of the Russian Society)
1993-1998 - George Abbot 1988-1993
Andrew Towner Skills
- Capacity Planning
- Team Building
- Customer Relations
- Planning
- Service Architecture
- People Management
- ITIL
- VoIP
- Application Operation
- Incident Management
- Telecommunications
- Business Analysis
- IP
- ISO 20000
- Vendor Management
- Negotiation
- Process Improvement
- IOT
- Contract Negotiations
- Strategy
- Compliance
- Business Planning
- Fibre
- Emerging Markets
- Program Management
- New Business Development
- Change Management
- Product Management
- Customer Service
- Software Implementation
- Enterprise Software
- Sla
- Psn/Mtcf
- Service Management
- WAN
- Governance
- Business Strategy
- Management
- Design
- Project Management
- Product Development
- Outsourcing
- Process Engineering
- Eastern Europe
- Problem Solving
- Major Incident Management
- Service Delivery
- Service Oriented Architecture Design
- Cloud Computing
- Problem Management
- Integration
Andrew Towner Summary
- Andrew Towner, based in Farnham, GB, is currently a Head Of Service Operations at Mobile Broadband Network Ltd (MBNL). Andrew Towner brings experience from previous roles at Mobile Broadband Network Ltd (MBNL), Vodafone and Level 3 Communications. Andrew Towner holds a 1993 - 1998 BA (Combined Honours) in Treasurer of the Russian Society @ Keele University. With a robust skill set that includes Capacity Planning, Team Building, Customer Relations, Planning, Service Architecture and more. Andrew Towner has 2 emails on RocketReach.
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