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Andrew Towner Location
Farnham, GB
Andrew Towner Work
Head Of Service Operations @ (March 2020 - Present)
Manager- Service Operations @ (February 2018 - March 2020)
Head- Vodafone UK Problem Management @ (May 2015 - January 2018)
Manager- Problem Management (Mobile) @ (August 2014 - April 2015)
Senior Manager EMEA- Problem Management, Change Management and Service Introduction @ (March 2012 - July 2014)
EU Problem and Operational Readiness Manager @ (February 2011 - March 2012)
Manager- UK Service Delivery @ (January 2008 - February 2011)
Operations Manager @ (January 2004 - January 2008)
Carrier Services Manager @ The Minute Factory (January 2002 - October 2003)
Customer Service Manager @ RSL Com (January 1999 - January 2001)
Andrew Towner Education
Keele University
BA (Combined Honours) (Russian Studies and International Politics)
1993-1998
George Abbot 1988-1993
Andrew Towner Skills
Application Operation
Business Analysis
Business Planning
Business Strategy
Capacity Planning
Change Management
Cloud Computing
Compliance
Contract Negotiations
Customer Relations
Customer Service
Eastern Europe
Emerging Markets
Enterprise Software
Fibre
Governance
IP
ISO 20000
ITIL
Incident Management
Integration
IoT
Major Incident Management
Management
Negotiation
New Business Development
Outsourcing
PSN/MTCF
People Management
Planning
Problem Management
Problem Solving
Process Engineering
Process Improvement
Product Development
Product Management
Program Management
Project Management
SLA
Service Architecture
Service Delivery
Service Management
Service Oriented Architecture Design
Software Implementation
Strategy
Team Building
Telecommunications
Vendor Management
VoIP
WAN
Design
Andrew Towner Summary
Andrew Towner, based in Farnham, GB, is currently a Head Of Service Operations at Mobile Broadband Network Ltd (MBNL). Andrew Towner brings experience from previous roles at Mobile Broadband Network Ltd (MBNL), Vodafone and Level 3 Communications. Andrew Towner holds a 1993 - 1998 BA (Combined Honours) in Russian Studies and International Politics @ Keele University. With a robust skill set that includes Application Operation, Business Analysis, Business Planning, Business Strategy, Capacity Planning and more. Andrew Towner has 2 emails on RocketReach.
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