Andrew Taylor Email & Phone Number
Tech Support Analyst @ Full Service Networking
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Andrew Taylor Location
- Culpeper, VA, US
Andrew Taylor Work
- Tech Support Analyst @ (November 2025 - Present)
- Senior Pod Lead @ (October 2024 - August 2025)
- POD Lead @ (October 2023 - October 2024)
- Systems Administrator @ (August 2022 - October 2023)
- Helpdesk Technology Specialist @ (October 2021 - August 2022)
- Tier 1 Help Desk Support @ (January 2021 - December 2021)
- IT Helpdesk Support I @ (June 2021 - October 2021)
- Credentialing Relations Supervisor @ (January 2020 - November 2020)
- Credentialing Coordinator @ (October 2017 - January 2020)
- Customer Service Representative and Internet Appointment Specialist @ (October 2014 - October 2017)
- Unarmed Security Officer @ (October 2012 - October 2014)
- Product Merchandiser @ Sara Lee Baking Co (March 2010 - November 2012)
Andrew Taylor Education
- New Horizons Computer Learning Centers
Certificate (Cyber Security)
2020-2020
Andrew Taylor Skills
- Active Directory
- Active Listening
- Analytical Skills
- Artificial Intelligence (AI)
- Attention to Detail
- Build Strong Relationships
- Cabling
- Call Quality
- Coaching
- Coaching & Mentoring
- Communication
- Computer Hardware
- Computer Literacy
- Corrective Actions
- Creative Problem Solving
- Cross-team Collaboration
- Customer Engagement
- Customer Experience
- Customer Interaction
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Success
- Customer Support
- Daily Reports
- Data Entry
- Desktop Computers
- Desktop Support
- Driving Performance
- EOS
- Employee Training
- File Sharing
- Guiding Principles
- Help Desk Support
- Hiring
- IT Operations
- IT Service Delivery
- IT Service Management
- Incident Management
- Information Technology
- Internal Communications
- Interpersonal Skills
- Interviewing
- Job Satisfaction
- Key Metrics
- Key Performance Indicators
- L10
- Leadership
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Intune
- Microsoft Office
- Networking
- Onboarding
- Operations
- Oral Communication
- Parenting
- Passionate about Work
- People Management
- Performance Management
- Performance Motivation
- Performance Reviews
- Phone Etiquette
- Printers
- Problem Solving
- Professional Skills
- Quality Assurance
- Quality Control
- Relationship Building
- Relationship Development
- Service Delivery
- Service Desk
- Service-Level Agreements (SLA)
- Skill Development
- Soft Skills
- Strategic Thinking
- System Operations
- Team Building
- Team Leadership
- Team Management
- Team Performance
- Teamwork
- Technical Support
- Ticketing Systems
- Training
- Troubleshooting
- Windows
- Working Experience
- Written Communication
Andrew Taylor Summary
- Andrew Taylor, based in Culpeper, VA, US, is currently a Tech Support Analyst at Optimized IT. Andrew Taylor brings experience from previous roles at Teal. Andrew Taylor holds a 2020 - 2020 Certificate in Cyber Security @ New Horizons Computer Learning Centers. With a robust skill set that includes Active Directory, Active Listening, Analytical Skills, Artificial Intelligence (AI), Attention to Detail and more. Andrew Taylor has 1 emails on RocketReach.
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