Andrew Sutherland Email
Customer Care Team Leader @ Southern Metropolitan Cemeteries Trust
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Andrew Sutherland Location
- Melbourne, VIC, AU
Andrew Sutherland Work
- Customer Care Team Leader @ (August 2017 - Present)
- Customer Service Manager @ (January 2015 - Present)
- Claims Manager @ (December 2016 - May 2017)
- Insurance Specialist Helpline Team Manager @ Mercer Insurance Group (June 2013 - January 2015)
- Service Manager @ (February 2012 - June 2013)
- Service Manager Personal lines Claims @ (February 2012 - June 2013)
- Census Employee Inquiry Line Manager @ (January 2012 - December 2012)
- Operations manager @ (January 2000 - January 2010)
Andrew Sutherland Skills
- Property Claims
- Supply Management
- KPI implementation
- Insurance
- Sales
- Customer Retention
- People Development
- Business Analysis
- Performance Appraisal
- Process Improvement
- Strategic Planning
- Change Management
- Training
- Customer Service
- Customer Escalation Management
- Management
- Project Management
- Coaching
- People Skills
- Performance Improvement
- Casualty Insurance
Andrew Sutherland Summary
- Andrew Sutherland, based in Melbourne, VIC, AU, is currently a Customer Care Team Leader at Southern Metropolitan Cemeteries Trust. Andrew Sutherland brings experience from previous roles at SKILLED Group, EBM - Insurance & Risk Management, Mercer Insurance Group and QBE Insurance. With a robust skill set that includes Property Claims, Supply Management, KPI implementation, Insurance, Sales and more. Andrew Sutherland has 2 emails on RocketReach.
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