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Andrew Sutherland Location
Melbourne, VIC, AU
Andrew Sutherland Work
2017 -now Customer Care Team Leader @
2015 -now Customer Service Manager @
2016 -2017 Claims Manager @
2013 -2015 Insurance Specialist Helpline Team Manager @ Mercer Insurance Group
2012 -2013 Service Manager @
2012 -2013 Service Manager Personal lines Claims @
2012 -2012 Census Employee Inquiry Line Manager @
2000 -2010 Operations manager @
Andrew Sutherland Skills
Property Claims
Supply Management
KPI implementation
Insurance
Sales
Customer Retention
People Development
Business Analysis
Performance Appraisal
Process Improvement
Strategic Planning
Change Management
Training
Customer Service
Customer Escalation Management
Management
Project Management
Coaching
People Skills
Performance Improvement
Casualty Insurance
Andrew Sutherland Summary
Andrew Sutherland, based in Melbourne, VIC, AU, is currently a Customer Care Team Leader at Southern Metropolitan Cemeteries Trust. Andrew Sutherland brings experience from previous roles at SKILLED Group, EBM - Insurance & Risk Management, Mercer Insurance Group and QBE Insurance. With a robust skill set that includes Property Claims, Supply Management, KPI implementation, Insurance, Sales and more. Andrew Sutherland has 2 emails on RocketReach.
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