Andrew Stait Email & Phone Number
Customer Support Manager @ Mercato Solutions
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Andrew Stait Location
- Aldridge, GB
Andrew Stait Work
- 2010 -now Customer Support Manager @
- 1988 -2010 Technical Helpdesk @ Ascom Wireless Solutions
Andrew Stait Education
- Birmingham Polytechnic / Birmingham City University
(HNC - Electronics and Communications Engineering)
1989-1991 - Matthew Boulton Technical College
(City and Guilds of London Institute - Part One Electronic Servicing)
1986-1988 - Matthew Boulton Technical College
(OND in Electronics and Communications Engineering)
1986-1988 - The Streetly School
(High School)
1983-1986
Andrew Stait Skills
- Service Delivery
- Sla
- Telecommunications
- Team Leadership
- Service Management
- Account Management
- IT Service Management
- Team Management
- Technical Support
- Incident Management
- VoIP
- Change Management
- Help Desk Support
- Testing
- CRM
- Managed Services
- Pre-sales
- Product Development
- Customer Satisfaction
- Management
- IT Strategy
- Program Management
- Project Management
- Outsourcing
- Vendor Management
- Requirements Analysis
- Leadership
- Business Analysis
- Cloud Computing
- SaaS
- Business Process Improvement
- Process Improvement
- Solution Selling
- Business Process
- IT Management
- SharePoint
- Project Delivery
- Integration
- Data Center
- ERP
- IT Operations
- Disaster Recovery
- Customer Relationship Management (CRM)
- Software as a Service (SaaS)
- Service-Level Agreements (SLA)
Andrew Stait Summary
- Andrew Stait, based in Aldridge, GB, is currently a Customer Support Manager at Mercato Solutions. Andrew Stait brings experience from previous roles at Ascom Wireless Solutions. Andrew Stait holds a 1989 - 1991 Birmingham Polytechnic / Birmingham City University. With a robust skill set that includes Service Delivery, Sla, Telecommunications, Team Leadership, Service Management and more. Andrew Stait has 2 emails and 1 mobile phone numbers on RocketReach.
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