Andrew Smith's Location
Perth, GB
Andrew Smith's Work
- Director of Change and Support @ Sky
- Director of Service Operations @ Sky
- Head of Service Contact Centre Innovation @ Sky
- Head of Customer Services @ Sky
- Head of Service Delivery, Orange @ Orange
- Head of Commercial Operations @ Orange India/ France Telecom
- Loyalty Partner Retentions and Upgrade Operations @ Orange
- In Country Operations Manager (India) @ Orange
- Customer Service Manager @ Orange
- Business Delivery Manager @ Orange
Andrew Smith's Education
- University of Leicester
BSC Hons (Geography and Archaeology)
1991 - 1994
Andrew Smith's Skills
- Contact Centers
- Customer Experience
- Stakeholder Management
- Service Delivery
- Call Center
- Outsourcing
- Business Transformation
- Project Delivery
- Telecommunications
- Workforce Management
Andrew Smith's Summary
Andrew Smith, based in Perth, GB, is currently a Director of Change and Support at Sky, bringing experience from previous roles at Sky and Orange Personal Communications Services Limited. Andrew Smith holds a 1991 - 1994 BSC Hons in Geography and Archaeology @ University of Leicester. With a robust skill set that includes Contact Centers, Customer Experience, Stakeholder Management, Service Delivery, Call Center and more, Andrew Smith contributes valuable insights to the industry. Andrew Smith has 4 emails on RocketReach.
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