2011 -2013 Service Management Consultant and Project Manager @
2009 -2011 Acute Trust Service Manager @
2008 -2009 Team Leader - Change and Configuration @
2007 -2008 Team Leader - Service Release Management @
2006 -2007 Intervention Manager @
2004 -2006 Team Leader - Major Incident Management @
1998 -2004 Online Support Team Leader @
Andrew Short Education
Marist Brothers College
(English, Accounting, Geography, Economics)
1985-1989
Andrew Short Skills
Service Management
Project Delivery
Service Delivery
IT Service Management
ITIL
Outsourcing
Stakeholder Management
Process Improvement
Governance
PRINCE2
Change Management
Project Management
Strategy
Disaster Recovery
CRM
Sla
Project Planning
Security
Software Documentation
Management
Agile Project Management
Resource Management
IT Strategy
Leadership
PMO
Business Transformation
IT Management
Project Portfolio Management
Business Process
Business Process Improvement
Service-Level Agreements (SLA)
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Service Level Agreements Sla
Service Level Agreements
Customer Relationship Management
Andrew Short Summary
Andrew Short, based in Toowoomba, QLD, AU, is currently a Service Management Consultant at Step5 Group. Andrew Short brings experience from previous roles at SSCL LTD, Sopra Steria, UK Ministry of Defence and Experian. Andrew Short holds a 1985 - 1989 Marist Brothers College. With a robust skill set that includes Service Management, Project Delivery, Service Delivery, IT Service Management, ITIL and more. Andrew Short has 2 emails on RocketReach.
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