Andrew Shima Email & Phone Number
Director, Call Center Telecom Support and Operations @ Kroger Specialty Pharmacy
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Andrew Shima Location
- Beachwood, NJ, US
Andrew Shima Work
- Director, Call Center Telecom Support and Operations @ (July 2018 - Present)
- IT Manager @ (May 2015 - May 2018)
- Consultant Systems Engineering Ops @ (June 2011 - September 2014)
- Manager, IS and Telecom @ (May 2006 - June 2011)
- Network Administrator and DBA @ (August 2005 - May 2006)
- Network Administrator @ (August 2003 - June 2005)
- Manager of IT and Operations @ Posner Advertising (October 2001 - July 2003)
- IT Manager @ (March 2000 - April 2001)
- Sr. LAN Administrator @ (August 1996 - December 1999)
- Network Administrator @ (March 1995 - July 1996)
- PC Support Technician @ (March 1993 - February 1995)
Andrew Shima Education
- Ocean County College
Associate of Science - AS
1987-2024 - Bloomfield College
Bachelor's Degree
1989-1992 - Toms River High School East
High School
1983-1986
Andrew Shima Skills
- Customer Experience
- Cross-functional Team Leadership
- Tech Savy
- Contact Center as a Service (CCaaS)
- Workforce Management
- Attention to Detail
- Project Management
- Acquisition Integration
- Contact Center Technology
- Contact Center Management
- Contact Centers
- IT Management
- IT Service Management
- Operations Management
- Desktop Support Management
- Technology Integration
- Help Desk Support
- Avaya ASA
- Avaya Communication Manager
- Avaya Technologies
- Avaya Aura
- Avaya IP Telephony
- Clarity
- Collaboration Tools
- Cisco IOS
- Windows 8.1
- Windows 7
- Windows 8
- Microsoft Operating Systems
- Microsoft Office
- Desktop Application Support
- Wireless Networking
- Remote Desktop
- Salesforce.com
- Salesforce.com Implementation
- Costpoint
- Mobile Technology
- Infoblox
- Altiris Console
- Symantec Endpoint Protection
- Windows Server
- Pre-press Operations
- Facilities Management
- CentreVu
- Documentum
- ServiceNow
- Infrastructure Management
- Telecommunications
- Management
- Vendor Management
- Change Management
- Call Centers
- Technical Support
- Troubleshooting
- Process Improvement
- Integration
- Mad
- New York City
- Cabling
- Consulting
- Data Flow
- Winter
- Infrastructure
- Vendors
- Windows
- Sales
- Location
- Jump
- Trend Analysis
- Mesh
- Incident Management
- Wired
- Veterans
- Finance
- WINS
- Core Network
- Introducing
- TV Production
- PBX
- Construction
- Real Estate
- Network Security
- Tampa
- CPS
- Windows XP
- Meridian
- Design
- PC
- Card Access
- Ocean
- Security
- Technical Operations
- Desktop Computers
- SMS
- Sop
- Lan Wan
- Database Administration
- AV
- Information Systems
- APS
- Samsung
- Systems Engineering
- WebDAV
- Data Center
- Pre Press
- Kohler
- Baton
- Interdisciplinary Teaching
- Networking
- Local Area Network
- Escalation
- Foundation
- System
- Switches
- Voice
- Reports
- Cdr
- County
- CLP
- Circuits
- Internet Protocols
- Supervision
- Inventory
- Nvr
- Cloud Based
- Landlords
- Consolidation
- Acquisitions
- Managed Services
- Testing
- It/Telecom
- Training
- Policy
- Webroot
- Disaster Recovery
- Customer Service
- Enterprise Software
- Status Reports
- Sla
- Intranet
- Conferences
- Camera
- Documentation
- Creative Design
- Quality Control
- Research
- Pre Press Operations
- Reporting
- Talk
- Rivers
- Hardware
- Emergency Medicine
- IP Cameras
- Multiple Locations
- 24X7
- Deltek
- Layer 3
- Configurations
- DNS
- Operating Systems
- Network Infrastructure
- Cognos
- Applications
- HIPAA
- Office Management
- Schedules
- Comics
- Contemporary Art
- Advertising
- Ring
- Microwave
- Procedural Documentation
- SIP
- Operations
- Dell Computers
- Marketing
- Broomfield
- Time Management
- Network Administration
- Service Management
- In Person
- House
- Tape Backup
- Data Migration
- Laptops
- Servers
- Cloud Computing
- Meridian Mail
- DHCP
- Dropbox
- Encompassing
- Responsibility
- Internal Audit
- Routine Maintenance
- Multimedia
- On Going Support
- Magazines
- Portals
- Broadband
- NICE
- Forms
- New York
- Contour
- Government
- Software
- Performance Reviews
- Windows NT
- Financial Services
- Mac
- Video
- Addressing
- Cmi
- Medical Transcription
- Asset
- Inter Tel
- Telephony
- Watchguard
- Deployed
- Config
- Budgets
- Wireless
- Templates
- Support Staff
- Telecom Infrastructure
- Mergers and Acquisitions
- North American
- Lotus
- Coordinated
- Automation
- Novell Netware
Andrew Shima Summary
- Andrew Shima, based in Beachwood, NJ, US, is currently a Director, Call Center Telecom Support and Operations at Kroger Specialty Pharmacy. Andrew Shima brings experience from previous roles at Complete Parachute Solutions, Inc, Staples and Indra. Andrew Shima holds a 1987 - 2024 Associate of Science - AS @ Ocean County College. With a robust skill set that includes Customer Experience, Cross-functional Team Leadership, Tech Savy, Contact Center as a Service (CCaaS), Workforce Management and more. Andrew Shima has 1 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Andrew Shima?
Find contact details for 700 million professionals.
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co