Andrew Morris Email & Phone Number
Managing Director, North American Service Delivery Operations, F and A, Insurance, Financial Services @ Accenture
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Andrew Morris Location
- Jacksonville, FL, US
Andrew Morris Work
- 2018 -now Managing Director, North American Service Delivery Operations, F and A, Insurance, Financial Services @
- 2015 -2018 Vice President, Business Process Solutions @
- 2010 -2015 Director of Business Process Solutions @
- 2006 -2010 Senior Director - Global Client Services @ Convergys
- 2003 -2006 Executive Director, Client Services @ Convergys
- 2002 -2003 Director of Operations @ Convergys
- 1999 -2002 Director of Finance @
Andrew Morris Education
- University of Florida - Warrington College Of Business
MBA
1996-1998 - University of Florida
BS (Psychology)
1991-1995 - University of Florida - Warrington College of Business
BS (Marketing)
1991-1995
Andrew Morris Skills
- BPO
- Customer Satisfaction
- Call Center
- Operations Management
- Vendor Management
- Performance Management
- Workforce Management
- Change Management
- Customer Service
- Leadership
- Process Improvement
- Offshoring
- Sales Operations
- Outsourcing
- Team Building
- Business Process Improvement
- CRM
- Call Centers
- Team Leadership
- Analysis
- Program Management
- Human Resources
- Strategy
- Business Analysis
- Customer Experience
- Employee Relations
- Talent Management
- Employee Engagement
- Management
- Cross-functional Team Leadership
- Training
- Account Management
- Business Development
- Coaching
- Team Management
- P&L Management
- Business Process
- Executive Management
- Leadership Development
- Management Consulting
- Forecasting
Andrew Morris Summary
- Andrew Morris, based in Jacksonville, FL, US, is currently a Managing Director, North American Service Delivery Operations, F and A, Insurance, Financial Services at Accenture. Andrew Morris brings experience from previous roles at Acosta Sales & Marketing, Acosta and Convergys. Andrew Morris holds a 1996 - 1998 MBA @ University of Florida - Warrington College Of Business. With a robust skill set that includes BPO, Customer Satisfaction, Call Center, Operations Management, Vendor Management and more. Andrew Morris has 3 emails and 1 mobile phone numbers on RocketReach.
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