Andrew Melton Email
INFORMATION TECHNOLOGY QUEUE COORDINATOR - SERVICE DESK TEAM LEAD @ Quantum Technology Group, LLC
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Andrew Melton Location
- Washington, DC, US
Andrew Melton Work
- INFORMATION TECHNOLOGY QUEUE COORDINATOR - SERVICE DESK TEAM LEAD @ (August 2024 - Present)
- IT Technician 3 @ (June 2022 - August 2024)
- System Support Engineer @ Red River (March 2017 - April 2022)
Andrew Melton Education
- Montgomery College
Andrew Melton Skills
- Active Directory
- Critical Thinking
- Customer Service
- Group Policy
- Hardware
- Help Desk Support
- IT Escalation
- Microsoft Azure
- Microsoft Office
- Mobile Device Management
- Networking
- Office 365
- RSA SecurID
- RSA Tokens
- Remote Device Management
- Remote User Support
- Research
- Service Desk
- Service Standards
- SharePoint Administration
- System Administration
- Systems Engineering
- Technical Support
- Technology Solutions
- Troubleshooting
- VPN
- Windows 10
- Windows Remote Desktop
- Windows Server
Andrew Melton Summary
- Andrew Melton, based in Washington, DC, US, is currently a INFORMATION TECHNOLOGY QUEUE COORDINATOR - SERVICE DESK TEAM LEAD at Quantum Technology Group, LLC. Andrew Melton brings experience from previous roles at Insight Global and Red River. Andrew Melton holds a Montgomery College. With a robust skill set that includes Active Directory, Critical Thinking, Customer Service, Group Policy, Hardware and more.
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