Andrew Kennedy Email & Phone Number

Founder and Head of Product @ Delight Dynamics

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Andrew Kennedy Location

Imperial Beach, CA, US

Andrew Kennedy Work

Founder and Head of Product @ (January 2024 - Present)
Senior Product Manager, Growth and Technical Assessments @ (February 2022 - December 2023)
Senior Technical Product Manager @ (February 2022 - December 2023)
Founder @ Work Entropy (September 2019 - February 2022)
Founder @ Purum Consulting LLC (June 2019 - February 2022)
Senior Product Manager @ (June 2020 - December 2021)
Product Manager, Enterprise Workforce Management and Analytics @ (August 2016 - August 2019)
Transformation Consultant @ (June 2017 - May 2019)
Senior Workforce Analyst, Medical Service Center @ (September 2013 - August 2016)
Customer Care Professional @ (June 2007 - October 2013)

Andrew Kennedy Education

University at Albany
Bachelor's degree (87 Credits Completed) (Computer Science)
2010-2011
Messiah University
Sciences (philosophy, and history)
2006-2006
Hudson Valley Community College
Associates (Computer Science)
2003-2005
University at Albany
Computer Science

Andrew Kennedy Skills

API Development
Agile Methodologies
Airtable
Amazon Connect
Amazon Web Services (AWS)
Artificial Intelligence (AI)
Business Analysis
Business Strategy
Business Transformation
Call Centers
Call Logging
Coaching
Communication
Contract Negotiation
Cross-functional Team Leadership
Customer Experience
Customer Satisfaction
Customer Service
Dashboards
Data Analysis
Data-driven Decision Making
Engineering Management
Enterprise Architecture
Go-to-Market Strategy
Interaction Design
International Expansion
JIRA
Key Performance Indicators
Leadership
Machine Learning
Management
Microsoft Excel
Microsoft Office
Natural Language Processing (NLP)
Online Marketplace
Performance Management
Predictive Analytics
Process Improvement
Product Analytics
Product Design
Product Development
Product Innovation
Product Management
Product Marketing
Product Quality
Product Strategy
Project Management
Regulatory Compliance
Reporting
Routing
Software as a Service (SaaS)
Solution Architecture
Speech Analytics
Strategic Planning
Strategy
Tableau
Team Building
Team Leadership
Technical Support
Training
Unified Communications
Workforce Management
Pipkins Vantage Point
Microsoft Word
Cicero
Research
Citrix
Sales
Trello
Issuetrak
Outlook
Oncology
Customer Relationship Management Crm
SQL
Business Process Improvement
Avaya
Web Services API
PowerPoint
BMC Remedy
Troubleshooting
DOCSIS
Excel
ACD
Contact Centers
Unified
Amazon Web Services Aws
User Interface Design
Salesforce.com
Continuous Process Improvement
Requirements Gathering
Active Directory
Telecommunications
Pipkins
Avaya Cms
Aspect Ewfm
Real Time Adherence Rta
Customer Interaction Management
Word
Report Automation
Microsoft PowerPoint
Software as a Service Saas
Cross Functional Team Leadership
Amazon Web Services
Software as a Service
Customer Relationship Management
Real Time Adherence
Service Level Agreements
Integration
Requirements Analysis
English
Text Analytics
IVR

Andrew Kennedy Summary

Andrew Kennedy, based in Imperial Beach, CA, US, is currently a Founder and Head of Product at Delight Dynamics. Andrew Kennedy brings experience from previous roles at Hired, Work Entropy and Purum Consulting LLC. Andrew Kennedy holds a 2010 - 2011 Bachelor's degree (87 Credits Completed) in Computer Science @ University at Albany. With a robust skill set that includes API Development, Agile Methodologies, Airtable, Amazon Connect, Amazon Web Services (AWS) and more. Andrew Kennedy has 2 emails and 6 mobile phone numbers on RocketReach.

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