Andrew Kam Email & Phone Number
Regional Service Manager, Senior Customer Success Manager @ Vodafone Global Enterprise
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Andrew Kam Location
- Singapore
Andrew Kam Work
- Regional Service Manager, Senior Customer Success Manager @ (August 2014 - Present)
- High Touch Operations Manager @ (June 2012 - August 2014)
- Global Senior Service Manager @ (September 2009 - May 2012)
- Regional Customer Contact Centre Manager @ (May 2008 - September 2009)
- Incident Management Supervisor @ (January 2007 - May 2008)
- Customer Service Representative and Team Lead @ (January 2004 - December 2006)
- Incident Management Country Team Lead @ (July 2003 - January 2004)
Andrew Kam Education
- Western Sydney University
Bachelor of Commerce (Accounting)
1993-1996 - Sydney Technical High School 1987-1992
Andrew Kam Skills
- B2C Marketing
- Brand Management
- CSM
- Call Center
- Call Centers
- Communication
- Content Marketing
- Customer Experience Management
- Customer Focus
- Customer Relations
- Customer Satisfaction
- Escalation
- IT Service Management
- ITIL
- Incident Management
- Key Performance Indicators
- MPLS
- Managed Services
- People Management
- Performance Metrics
- Process Improvement
- Public Speaking
- SLA
- Service Management
- Storytelling
- Team Building
- Team Leadership
- Telecommunications
- WAN
Andrew Kam Summary
- Andrew Kam, based in Singapore, is currently a Regional Service Manager, Senior Customer Success Manager at Vodafone Global Enterprise. Andrew Kam brings experience from previous roles at Cisco, BT Global Services and Verizon Business. Andrew Kam holds a 1993 - 1996 Bachelor of Commerce in Accounting @ Western Sydney University. With a robust skill set that includes B2C Marketing, Brand Management, CSM, Call Center, Call Centers and more. Andrew Kam has 2 emails and 3 mobile phone numbers on RocketReach.
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