2010 -2014 Manager, Infrastructure Support and Quality @
2008 -2010 Project Manager @
2005 -2008 Senior Associate @
2003 -2005 Help Desk Analyst @
Andrew Jursca Education
The College of New Jersey
BA (Information Systems Management)
1999-2003
Andrew Jursca Skills
Project Management
IT Service Management
Process Improvement
IT Operations
ITIL
IT Management
IT Strategy
Technical Support
IT Audit
Business Process Improvement
Risk Management
Service Desk
Business Analysis
Software Development Life Cycle (SDLC)
Change Management
Software Documentation
Vendor Management
Information Technology
Requirements Analysis
Strategy
Integration
Software Project Management
Infrastructure
Project Portfolio Management
Scrum
Agile Methodologies
Agile Project Management
Agile & Waterfall Methodologies
SharePoint
BMC Remedy
Microsoft Office
Databases
Visio
Enterprise Software
Management
Leadership
Training
Customer Service
Teamwork
Communication
Rally
Planview
CA Service Catalog
CSM
Agile Application Development
Service Desk Management
ITIL v3 Foundations Certified
Microsoft Excel
Microsoft Project
Technology Change Management
Andrew Jursca Summary
Andrew Jursca, based in Houston, TX, US, is currently a Senior Manager - Client Engagement at Falkor (formerly Kongsberg Digital). Andrew Jursca brings experience from previous roles at Kongsberg Digital. Andrew Jursca holds a 1999 - 2003 BA in Information Systems Management @ The College of New Jersey. With a robust skill set that includes Project Management, IT Service Management, Process Improvement, IT Operations, ITIL and more. Andrew Jursca has 1 emails and 2 mobile phone numbers on RocketReach.
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