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Andrew Jackson Location
Lingfield, GB
Andrew Jackson Work
Senior Director - Service Desk @ (March 2025 - Present)
Director - Global Head of Service Desk @ (April 2020 - March 2025)
Associate Director - Global Head of Service Desk @ (October 2017 - April 2020)
Service Desk Manager @ (January 2017 - October 2017)
Technology and Support Team Leader @ (July 2014 - January 2017)
Director @ SerivComp LTD (October 2013 - July 2015)
Service Desk Manager @ (October 2013 - July 2014)
EMEA service Improvement Leader and Senior Deskside Support @ (July 2012 - October 2013)
Senior Deskside Support @ (May 2006 - July 2012)
Deskside Support @ (May 2002 - May 2006)
Andrew Jackson Education
Hazelwick
GCSE
1994-1998
Andrew Jackson Skills
AI & Automation
Active Directory
Always Willing to Learn
Annual Reviews
Artificial Intelligence (AI)
Blackberry
Business Process Improvement
CRM
Change Management
Data & Analytics
Digital Employee Experience (DEX)
Global Transformation
Hands-on Approach
Hardware
Human Experience (HX)
IT Service Management
ITIL
ITIL Certified
Information Technology
Knowledge Management
Lotus Notes
Management
Microsoft Office
Networking
PDR
People Skills
Process Improvement
Product Ownership
Product Road Mapping
SLA
Service Delivery
Service Design
Service Desk
Software Installation
Stakeholder Management
Strategy
Team Leadership
Teamwork
Technical Support
Technology Strategy
Telephone Skills
Telephony
User Experience (UX)
Windows 7
Windows 7 Migration
Windows XP
Windows XP Pro
Hands on Approach
Employee Relations
Human Resources
Recruiting
HR Consulting
Training
Personnel Management
Executive Coaching
Graduate Recruitment
Employee Engagement
Performance Management
Organizational Development
Mergers and Acquisitions
Executive Compensation Planning
Global Compensation
Expatriate Management
HR Information Management
HRIS
TUPE
Pension Schemes
Employment Based Immigration
Human Capital
International HR
Learning Management
Management Development
Andrew Jackson Summary
Andrew Jackson, based in Lingfield, GB, is currently a Senior Director - Service Desk at Fitch Group, Inc.. Andrew Jackson brings experience from previous roles at Fitch Ratings. Andrew Jackson holds a 1994 - 1998 GCSE @ Hazelwick. With a robust skill set that includes AI & Automation, Active Directory, Always Willing to Learn, Annual Reviews, Artificial Intelligence (AI) and more. Andrew Jackson has 1 emails on RocketReach.
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