Andrew Hardy's Location
Stockholm, SE
Andrew Hardy's Work
- Group Customer Service Lead (Customer Operations) @ Entercard Group AB
- Nordic Head Customer Service and Fraud Charge Back @ Entercard Group AB
- Head of Customer Service Area @ Entercard Group AB
- Nordic Card Operations Manager @ Citi
- Nordic Front Office Manager @ American Express
Andrew Hardy's Education
- Stockholm School of Economics
Executive Education (Digital Transformation for Leaders)
2018 - 2018 - Executive Management Program – Stockholm School of Economics
(Executive Management)
2012 - 2013 - London Business School (Swedbank Group Leadership Program)
London Business School Executive Education
2010 - 2010
- Mid Sweden University
(Contact Centre Management)
2002 - 2003 - Deakin University
Bachelor of Commerce (Major in Economics and Marketing)
1996 - 1999 - Deakin University
Associate’s Degree (Advanced Diploma of Foreign Affairs and Trade)
1995 - 1995
Andrew Hardy's Skills
- Change Management
- Team Leadership
- Business Process
- Strategic Planning
- Banking
- Operations Management
- Vendor Management
- Leadership
- Cross Functional Team Leadership
- Payment Systems
Andrew Hardy's Summary
Andrew Hardy, based in Stockholm, SE, is currently a Group Customer Service Lead (Customer Operations) at EnterCard, bringing experience from previous roles at EnterCard, Citibank and American Express. Andrew Hardy holds a 2018 - 2018 Executive Education in Digital Transformation for Leaders @ Stockholm School of Economics. With a robust skill set that includes Change Management, Team Leadership, Business Process, Strategic Planning, Banking and more, Andrew Hardy contributes valuable insights to the industry. Andrew Hardy has 1 email on RocketReach.
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