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Andrew Hardwick Location
Uppermill, GB
Andrew Hardwick Work
2026 -now Global Digital Locations Director @
2025 -2026 End User Services Operations Director @
2022 -2025 Global Tech Service Management Director @
2022 -2022 Global Service Operations Director (a.i.) @
2018 -2022 Director of Global Service Management Office @
2015 -2018 IT Service Manager EMEA @
2012 -2015 IT Helpdesk Manager @ EC Harris
2010 -2012 Service Desk Team Leader @
2006 -2010 Support Team Leader @ Wincor Nixdorf
2004 -2006 Field Service Team Leader @ Wincor Nixdorf
1998 -2004 Field Service Representative @
Andrew Hardwick Education
The University of Manchester
Master of Science - MS (MSc Management and Information Systems)
2020-2022
The Open University
BSc(Hons) (Information Technology and Computing)
1998-2005
Wakefield College 1990-1992
Andrew Hardwick Skills
ITIL
Service Desk
IT Service Management
Sla
Help Desk Support
Service Improvement
Service Delivery
Incident Management
Team Management
IT Operations
Service Management
Windows 7
IT Management
Service Desk Management
Windows XP
Performance Management
XP
Project Delivery
Team Leadership
Data Analysis
Active Directory
Citrix
Microsoft Exchange
Management
SharePoint
System Deployment
ITIL v3 Foundations Certified
Project Management
Technical Support
Problem Management
SCCM
Remedyforce
Information Technology
Salesforce.com Administration
Change Management
Strategy
Microsoft Excel
Sales
Microsoft Word
Strategic Planning
Andrew Hardwick Summary
Andrew Hardwick, based in Uppermill, GB, is currently a Global Digital Locations Director at Arcadis. Andrew Hardwick brings experience from previous roles at Arcadis. Andrew Hardwick holds a 2020 - 2022 Master of Science - MS in MSc Management and Information Systems @ The University of Manchester. With a robust skill set that includes ITIL, Service Desk, IT Service Management, Sla, Help Desk Support and more. Andrew Hardwick has 2 emails on RocketReach.
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