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Andrew Hardwick Location
Uppermill, GB
Andrew Hardwick Work
Global Digital Locations Director @ (June 2026 - Present)
End User Services Operations Director @ (May 2025 - June 2026)
Global Tech Service Management Director @ (March 2022 - April 2025)
Global Service Operations Director (a.i.) @ (September 2022 - December 2022)
Director of Global Service Management Office @ (May 2018 - March 2022)
IT Service Manager EMEA @ (August 2015 - May 2018)
IT Helpdesk Manager @ EC Harris (July 2012 - July 2015)
Service Desk Team Leader @ (April 2010 - July 2012)
Support Team Leader @ Wincor Nixdorf (June 2006 - January 2010)
Field Service Team Leader @ Wincor Nixdorf (April 2004 - June 2006)
Field Service Representative @ (April 1998 - April 2004)
Andrew Hardwick Education
The University of Manchester
Master of Science - MS (MSc Management and Information Systems)
2020-2022
The Open University
BSc(Hons) (Information Technology and Computing)
1998-2005
Wakefield College 1990-1992
Andrew Hardwick Skills
Change Management
Customer Service
Data Analysis
Digital Transformation
Digital workplace
Executive Stakeholder Management
Help Desk Support
IT & Business Strategy Alignment
IT Hardware Support
IT Leadership
IT Management
IT Operations
IT Service Management
IT Strategy
ITIL
ITIL Certified
ITIL Process
ITIL v3 Foundations Certified
Incident Management
Information Technology
Leadership
Management
Organisational Change & Transformation
Performance Management
Problem Management
Project Delivery
Project Management
Remedyforce
Risk Management
SLA
Salesforce.com Administration
Senior Stakeholder Management
Service Assurance
Service Delivery
Service Desk
Service Desk Management
Service Improvement
Service Management
Stakeholder Engagement
Stakeholder Management
Strategic Planning
Supplier Management
System Deployment
Team Leadership
Team Management
Technical Support
Vendor Management
Windows 7
Windows XP
XP
Active Directory
Citrix
Microsoft Exchange
SharePoint
SCCM
Strategy
Microsoft Excel
Sales
Microsoft Word
Andrew Hardwick Summary
Andrew Hardwick, based in Uppermill, GB, is currently a Global Digital Locations Director at Arcadis. Andrew Hardwick brings experience from previous roles at Arcadis. Andrew Hardwick holds a 2020 - 2022 Master of Science - MS in MSc Management and Information Systems @ The University of Manchester. With a robust skill set that includes Change Management, Customer Service, Data Analysis, Digital Transformation, Digital workplace and more. Andrew Hardwick has 2 emails on RocketReach.
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