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Andrew Hancock Location
London, GB
Andrew Hancock Work
2015 -now Managing Director @
2015 -now Management Consultant @ Various Advisory and Non Executive Director roles
2022 -2024 Program Director @
2020 -2022 Head of Commercial Operations @
2019 -2021 Managing Director @ Square1 Energy Limited
2017 -2018 Head of Back Office Services @
2018 -2018 Business Architect @
2018 -2018 Business Architect @
2015 -2017 Commercial Operations Director @
2009 -2015 Head of Customer Services and Revenue Management @
1999 -2009 Head of Customer Service @ British Energy
1999 -2009 Head of Customer Service @ British Energy
2005 -2006 General Manager @ British Energy
2005 -2006 General Manager @ British Energy
1996 -1999 Operations Consultant @ Nuclear Electric
1996 -1996 Operations Consultant @ Nuclear Electric
1991 -1996 Operations Manager @
1991 -1991 Operations Manager @
1988 -1988 Production Manager @
1988 -1991 Production Manager @
Andrew Hancock Education
Saïd Business School, University of Oxford
(Leadership)
2006-2006
The University of Manchester
Bachelor of Science
1985-1988
Andrew Hancock Skills
NLP
Culture Change
Stakeholder Management
Business Transformation
Customer Experience
Change Management
Management
Strategic Planning
Business Strategy
Strategy
Business Process Improvement
Process Improvement
Business Process
Continuous Improvement
Performance Improvement
CRM
B2B
Project Delivery
Leadership
Outsourcing
Performance Management
Call Centers
Customer Retention
Team Management
Contact Centers
Service Delivery
Employee Engagement
Operations Management
Team Leadership
Negotiation
Energy
Customer Satisfaction
Training
Business Development
Project Management
New Business Development
Consulting
Customer Relationship Management Crm
Customer Relationship Management
Andrew Hancock Summary
Andrew Hancock, based in London, GB, is currently a Managing Director at Andrew J Hancock Limited. Andrew Hancock brings experience from previous roles at Various Advisory and Non Executive Director roles, bp, Centrica Energy and Square1 Energy Limited. Andrew Hancock holds a 2006 - 2006 Saïd Business School, University of Oxford. With a robust skill set that includes NLP, Culture Change, Stakeholder Management, Business Transformation, Customer Experience and more. Andrew Hancock has 4 emails and 2 mobile phone numbers on RocketReach.
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