Andrew Fraser Email & Phone Number

Andrew Fraser Skills

• • Proven ability to work effectively as part of a local, regional and Internatio
• • Holistic knowledge of IT Service Management (ITSM) using integrated ITIL Proc
• • Ability to influence strategy and decision making at a management & executive
• • IT Change & Release Management
• • IT Customer Service Management
• • IT Operations Management
• Change Management
• IT Management
• IT Service Management
• ITIL
• IT Strategy
• Incident Management
• Management
• Service Delivery
• Service Desk
• Training
• Service Management
• IT Operations
• Project Management
• Business Process Improvement
• Agile Methodologies
• Microsoft Excel
• Troubleshooting
• Integrated Itil Proc
• It Change and Release Management
• It Customer Service Management
• Holistic Knowledge of It Service Management Itsm Using
• Regional and Internatio
• Proven Ability to Work Effectively as Part of a Local
• IT Operations Management
• Holistic Knowledge of It Service Management Using Integrated Itil Proc