Manager, Sales Operations and Marketing Communications @ Concentrix (March 2010 - June 2013)
Business Sales Consultant @ (April 2009 - March 2010)
Sales Consultant and Assistant Manager @ Zales Corp (June 2007 - March 2009)
Co-Manager and Outside Sales Representative and manager trainee @ 84 Lumber Company (March 2003 - March 2006)
Andrew Fedor Education
Monroe Community College
Associates degree (Liberal Arts)
2006-2007
Olympia
Accomplishments- Dean’s list
Andrew Fedor Skills
Workforce Management
Call Center
BPO
Operations Management
Customer Satisfaction
Call Center Development
Process Improvement
Inbound Marketing
Outsourcing
Customer Service
Vendor Management
Sales Process
Training
Sales Management
Salesforce.com
Account Management
Call Centers
CRM
Sales
Lead Generation
Management
SaaS
Enterprise Software
Solution Selling
Professional Services
Recruiting
Business Analysis
Customer Retention
Marketing
Telecommunications
Cloud Computing
Employee Training
Program Management
Strategy
Leadership
Direct Sales
Customer Experience
Coaching
Email Marketing
Sales Operations
B2B
Selling
Team Leadership
Leadership Development
Team Management
Team Building
Business Development
Strategic Planning
Business-to-Business (B2B)
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Business to Business B2b
Social Media
Marketing Communications
Customer Relationship Management
Business to Business
Andrew Fedor Summary
Andrew Fedor, based in Rochester, NY, US, is currently a Project Coordinator - Facilities at Rochester Institute of Technology. Andrew Fedor brings experience from previous roles at AJF Renovations, CaterTrax and Concentrix. Andrew Fedor holds a 2006 - 2007 Associates degree in Liberal Arts @ Monroe Community College. With a robust skill set that includes Workforce Management, Call Center, BPO, Operations Management, Customer Satisfaction and more. Andrew Fedor has 1 emails and 3 mobile phone numbers on RocketReach.
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