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Andrew Esau Location
Paducah, KY, US
Andrew Esau Work
Managed Service Desk Assistant Manager @ (February 2025 - Present)
Help Desk Services Manager @ (February 2023 - February 2025)
Senior Help Desk Team Lead and Trainer @ (January 2021 - February 2023)
Help Desk Team Lead @ (November 2019 - January 2021)
Level 1 Systems Administrator @ (November 2018 - November 2019)
Phlebotomy Technician @ (May 2016 - November 2018)
Healthcare Specialist - 68W MOS @ (October 2009 - October 2017)
Andrew Esau Education
Coursera
Certificate (IT)
2018-2018
Murray State Univerisity
(Social Psychology)
2009-2015
West Kentucky Community and Technical College
Associate of Arts and Sciences - AAS (Sociology and Anthropology)
2011-2014
Andrew Esau Skills
IT Service Management
Information Technology
Customer Success
Technical Training
Knowledge Base
Help Desk Support
ITIL
IT Leadership
Team Management
Server Administration
Line of Business
Technical Support
Military Operations
Military Leadership
Tactical Emergency Casualty Care (TECC)
Phlebotomy
Epic Systems
Direct Patient Care
Systems Analysis
System Administration
Internet of Things (IoT)
Computer Maintenance
Healthcare
Strategic Planning
Research
Analytical Skills
Computer Network Operations
Computer Networking
IT Operations
Holistic Health
Computer Hardware Troubleshooting
Music Composition
Music Production
Computer Hardware
Microsoft Word
Microsoft Office
Microsoft Azure
Active Directory
Operating Systems
MySQL
Servers
Customer Service
Management
Health & Safety
IT Infrastructure Management
Computer Management
Remote Monitoring
Networking
Original Music
Public Speaking
Disaster Recovery
Service Desk
Internet of Things
Health and Safety
Andrew Esau Summary
Andrew Esau, based in Paducah, KY, US, is currently a Managed Service Desk Assistant Manager at Kalleo Technologies. Andrew Esau brings experience from previous roles at Kalleo Technologies. Andrew Esau holds a 2018 - 2018 Certificate in IT @ Coursera. With a robust skill set that includes IT Service Management, Information Technology, Customer Success, Technical Training, Knowledge Base and more. Andrew Esau has 2 emails and 1 mobile phone numbers on RocketReach.
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