Andrew Ernst Email & Phone Number
Manager, Cust Service Strategy and Ops (Analytics) - Central Division HQ @ Comcast
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Andrew Ernst Location
- Atlanta, GA, US
Andrew Ernst Work
- 2011 -now Manager, Cust Service Strategy and Ops (Analytics) - Central Division HQ @
- 2007 -2011 Floor Leader - Manager of Work Force and RTA Analytics Team @ Convergys
- 2003 -2011 Staff Sergeant - Transport Manager (E6 - 88N30) @
Andrew Ernst Education
- Georgia Southern University
Master’s Degree (MBA)
2015-2017 - University of Central Florida
Bachelor’s Degree (BBA - Management)
2006-2008 - Seminole State College of Florida
Associate’s Degree (AA - General Business)
2003-2006 - Emory University
Continuing Education (SQL & Data Analytics)
Andrew Ernst Skills
- Customer Satisfaction
- Leadership
- Team Leadership
- Training
- Management
- Vendor Management
- Strategy
- Performance Management
- Reporting & Analysis
- Business Analysis
- Customer Experience
- Data Management
- SQL
- Microsoft SQL Server
- Business Strategy
- Operational Excellence
- Telecommunications
- Call Centers
- Technical Support
- Troubleshooting
- Team Building
- Customer Retention
- Microsoft Excel
- Military Operations
- Army
- Military Experience
- Operational Planning
- DoD
- Military
- Problem Solving
- Microsoft Office
- Workforce Management
- Internet Services
- Weapons
- Cable Television
- Reporting and Analysis
- Call Center Administration
- Command
- Force Protection
- Contact Centers
Andrew Ernst Summary
- Andrew Ernst, based in Atlanta, GA, US, is currently a Manager, Cust Service Strategy and Ops (Analytics) - Central Division HQ at Comcast. Andrew Ernst brings experience from previous roles at Convergys and US Army. Andrew Ernst holds a 2015 - 2017 Master’s Degree in MBA @ Georgia Southern University. With a robust skill set that includes Customer Satisfaction, Leadership, Team Leadership, Training, Management and more. Andrew Ernst has 2 emails and 2 mobile phone numbers on RocketReach.
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