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Andrew Ellis Location
Plymouth, GB
Andrew Ellis Work
Catalogue and Customer Services Manager @ (August 2020 - Present)
Senior Team Manager @ Sitel Ltd - John Lewis (June 2019 - August 2020)
Customer Care Manager @ (August 2015 - May 2019)
Contact Centre Team Manager @ (June 2011 - July 2015)
Andrew Ellis Education
Tamarside Community College, Plymouth
A Levels
1993-2000
Andrew Ellis Skills
Management
Change Management
Training
Coaching
Team Management
Performance Management
Project Management
Strategic Planning
Business Negotiation
Coaching & Mentoring
Communication
Contact Centers
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Support
Data Analytics
Employee Training
Job Coaching
Leadership
Leadership Development
Multi-channel Retail
Operational Efficiency
Operations Management
Procedure Development
Project Planning
Relationship Building
Salary Negotiations
Standard Operating Procedure (SOP)
Wellness Coaching
HRIS
Microsoft Excel
Marketing
Apache Derby
Andrew Ellis Summary
Andrew Ellis, based in Plymouth, GB, is currently a Catalogue and Customer Services Manager at Postscript Books Ltd. Andrew Ellis brings experience from previous roles at Sitel Ltd - John Lewis, CDS (SUPERSTORES INTERNATIONAL) LIMITED and Age UK. Andrew Ellis holds a 1993 - 2000 A Levels @ Tamarside Community College, Plymouth. With a robust skill set that includes Management, Change Management, Training, Coaching, Team Management and more. Andrew Ellis has 1 emails and 1 mobile phone numbers on RocketReach.
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