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Andrew Eckrich Location
Davenport, FL, US
Andrew Eckrich Work
2020 -now Senior CX Consultant @
2019 -now My Story - Part 1 @ My Story
2019 -now My Story - Part 2 @ My Story
2019 -now My Story - Part 3 @ My Story
2019 -now My Story - Part 4 @ My Story
2018 -2020 Voice Analyst IV @
2000 -2018 Senior Systems Analyst @
2005 -2007 Senior Application Engineer @
2003 -2005 Application Engineer @
2001 -2003 Instructor @
2000 -2001 Systems Engineer @
Andrew Eckrich Education
University Of Texas at Arlington
(Public and Civil Management)
1988-1988
Tarrant County Junior College
(Public and Civil Management)
1986-1988
Andrew Eckrich Skills
Genesys Dialog Engine
Genesys Architect
Genesys Designer / IRD
Genesys PureCloud
Automation and RPA
Cloud API Integration
Conversational Design CX
Business Process Automation
Digital Assistants
Avaya Interaction Center
Conversational Design
Nice CX1
CX
Genesys PureConnect
Amazon Connect
AWS Lambda
Chatbot Development
Genesys PureEngage
Amazon Lex
Amazon Web Services (AWS)
Genesys Cloud
Sales
Customer Service
Technical Support
Linux
Telecommunications
Management
Contact Centers
CTI
Genesys
Routing Design
IVR App Development
Andrew Eckrich Summary
Andrew Eckrich, based in Davenport, FL, US, is currently a Senior CX Consultant at Mediu, Inc.. Andrew Eckrich brings experience from previous roles at My Story. Andrew Eckrich holds a 1988 - 1988 University Of Texas at Arlington. With a robust skill set that includes Genesys Dialog Engine, Genesys Architect, Genesys Designer / IRD, Genesys PureCloud, Automation and RPA and more. Andrew Eckrich has 1 emails on RocketReach.
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