Andrew Dolman Email
Customer Experience Manager @ Rogers Communications
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Andrew Dolman Location
- Edmonton, AB, CA
Andrew Dolman Work
- Customer Experience Manager @ (April 2023 - Present)
- Digital Adoption Consultant @ Freelance (September 2020 - Present)
- Project Manager @ (January 2023 - July 2023)
- Customer Management Advisor @ (January 2021 - January 2023)
- Digital Adoption Advisor @ (September 2019 - December 2020)
- Operational Readiness Specialist @ (March 2019 - September 2020)
- Quality Assurance @ (December 2017 - September 2019)
- Service Technician @ (October 2015 - December 2016)
Andrew Dolman Education
- University of Guelph 2000-2003
- Bayview Glen 2000
Andrew Dolman Skills
- Process Improvement
- Customer Journey Mapping
- User Journeys
- Customer Journeys
- Journey Mapping
- Messaging
- Time Management
- Leadership Development
- Performance Metrics
- Product Launch
- Coaching & Mentoring
- Project Management
- Lean Six Sigma
- Agile Project Management
- Stakeholder Engagement
- Stakeholder Management
- Storytelling
- Public Speaking
- Presentation Skills
- Loss Prevention
- Access Control
- Artificial Intelligence (AI)
- Business Process Improvement
- CCTV Installation
- CCTV System Design
- Closed-Circuit Television (CCTV)
- Contact Center Management
- Emergency Communications
- Emergency Management
- Father of 2 daughters
- High Performance Driving
- Navigation
- Operational Excellence
- Personal Security
- Physical Security
- Sailing
- Six Sigma
- Statistical Data Analysis
- Strategic Communications
- Team Building
Andrew Dolman Summary
- Andrew Dolman, based in Edmonton, AB, CA, is currently a Customer Experience Manager at Rogers Communications. Andrew Dolman brings experience from previous roles at Freelance and Shaw Communications. Andrew Dolman holds a 2000 - 2003 University of Guelph. With a robust skill set that includes Process Improvement, Customer Journey Mapping, User Journeys, Customer Journeys, Journey Mapping and more. Andrew Dolman has 3 emails on RocketReach.
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