Andrew Cunningham Email
Service Desk Manager @ Gamma
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Andrew Cunningham Location
- Manchester, GB
Andrew Cunningham Work
- Service Desk Manager @ (October 2026 - Present)
- Service Delivery Manager @ (April 2026 - June 2026)
- Service Delivery Manager @ (December 2022 - March 2026)
- Service Delivery Manager @ (December 2021 - March 2026)
- Customer Delivery Manager @ (January 2022 - December 2022)
- Senior Provisioning Co-ordinator @ (October 2020 - January 2022)
- Team Lead @ (January 2021 - December 2021)
- Provisioning Coordinator @ (May 2018 - August 2021)
- Senior Coordinator @ (May 2018 - August 2021)
- Project Coordinator @ (August 2021 - October 2021)
- Incident Manager @ (October 2010 - April 2018)
Andrew Cunningham Education
- University of Leeds
Bachelor of Arts (Theology/Theological Studies)
1997-2000 - St Theodores RC High School
10 GCSEs and 4 A - Levels (GCSE and A Level)
1990-1997 - St. Theodore Guerin High School
10 GCSEs & 4 A-Levels
Andrew Cunningham Skills
- Alcatel
- Analytical Skills
- BT and Openreach
- Brand Awareness
- Business Process Improvement
- Carrier Relationships
- Cisco Systems Products
- Client Delivery
- Communication
- Continuous Process Improvement
- Customer Advocacy
- Customer Engagement
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service
- DSL
- Data Networks
- Development & implementation of marketing plans
- Employee Training
- Escalations Management
- Ethernet
- ITIL Process
- ITIL based environment
- Incident Management
- Incident Response
- Internet Protocol (IP)
- Inventory Control
- LAN-WAN
- Major Incident Management
- Microsoft Dynamics CRM
- Microsoft Products
- Networking
- OSI Model
- Operational Efficiency
- Operational Excellence
- Politics
- Problem Management
- Project Scheduling
- Project Tracking
- Provisioning
- Putty
- Quality Control
- Reference Data
- Reporting & Analysis
- SD-WAN
- SLA
- Senior Administration
- Service Delivery
- Service Improvement
- Service Optimization
- Stakeholder Management
- Strategic Partnerships
- Strategic Program Planning Process
- Supplier Management
- Team Building
- Telecommunications
- Test Time Reduction
- Theatre
- Theology
- Third Party Vendors
- Transformational Projects
- Voice over IP (VoIP)
Andrew Cunningham Summary
- Andrew Cunningham, based in Manchester, GB, is currently a Service Desk Manager at Gamma. Andrew Cunningham brings experience from previous roles at Convergence Group and M247. Andrew Cunningham holds a 1997 - 2000 Bachelor of Arts in Theology/Theological Studies @ University of Leeds. With a robust skill set that includes Alcatel, Analytical Skills, BT and Openreach, Brand Awareness, Business Process Improvement and more. Andrew Cunningham has 1 emails on RocketReach.
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