Vice President Platform Technology (EduTech) @ (April 2022 - June 2023)
Head of Delivery (EduTech) @ (November 2020 - April 2022)
Operations Manager (EduTech) @ (May 2016 - November 2020)
Director, Application Production Support (Insur and MemberTech) @ (June 2015 - April 2016)
Director, IT Operations (Insur and MemberTech) @ (April 2010 - April 2016)
Solutions Architect (Insur and MemberTech) @ (October 2007 - April 2010)
Application Services Manager @ (June 2005 - October 2007)
Application Support Team Lead @ (January 2002 - June 2005)
Application Support Analyst @ (January 1999 - January 2002)
Andrew Cracknell Education
Bracknell and Wokingham College
National Diploma (Information Technology)
1994-1997
St. Crispins 1989-1994
Andrew Cracknell Skills
Active Directory
Amazon Web Services (AWS)
Application Support
Automation
BMC Remedy
Blackberry Enterprise Server
Business Analysis
Business Process
CRM
Change Management
Customer Relationship Management (CRM)
Cybersecurity
Data Center
DevOps
Disaster Recovery
Enterprise Architecture
IT Compliance
IT Infrastructure Management
IT Management
IT Operations
IT Service Management
ITIL
Incident Management
Information Security Management
Information Technology
Infrastructure
Linux System Administration
Management
Microsoft Enterprise Technology
Microsoft Hyper-V Server
Microsoft Storage Spaces Direct
Planning Budgeting & Forecasting
Problem Management
Project Delivery
Project Management
Project Planning
Release Management
Reporting & Analysis
SDLC
Scrum
Service Delivery
Service Desk
Software Development
Software Development Life Cycle (SDLC)
Solution Architecture
Stakeholder Management
System Monitoring
Vendor Management
Windows Clustering
Windows Server
Customer Relationship Management Crm
Sales
Strategic Planning
Marketing
Software Development Life Cycle Sdlc
Customer Relationship Management
Software Development Life Cycle
Andrew Cracknell Summary
Andrew Cracknell, based in Finchampstead, GB, is currently a IT Application Operations Manager (6mnth Secondment) at The Openwork Partnership. Andrew Cracknell brings experience from previous roles at The Openwork Partnership, Day One | Helping You Hire Better, Xvoucher and ACI Learning. Andrew Cracknell holds a 1994 - 1997 National Diploma in Information Technology @ Bracknell and Wokingham College. With a robust skill set that includes Active Directory, Amazon Web Services (AWS), Application Support, Automation, BMC Remedy and more.
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