Andrew Coy Email & Phone Number
AVP, Global Workforce Management and Productivity Optimization @ Lincoln Financial Group
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Andrew Coy Location
- Tampa, FL, US
Andrew Coy Work
- AVP, Global Workforce Management and Productivity Optimization @ (September 2024 - Present)
- Director, Workforce Management @ (November 2022 - September 2024)
- Resource Planning Senior Manager, WFM @ (April 2022 - November 2022)
- Resource Planning Manager, WFM @ (June 2019 - April 2022)
- Operating Effectiveness Senior Supervisor, WFM @ (June 2017 - June 2019)
- Workforce Management Leader @ (June 2016 - June 2017)
- Workforce Forecasting Leader @ (September 2013 - June 2016)
- Workforce Forecasting Manager @ (August 2012 - July 2013)
- Workforce Analyst @ (May 2011 - July 2012)
- Workforce Management Analyst @ (July 2010 - May 2011)
- Customer Service Team Leader @ (May 2009 - July 2010)
Andrew Coy Education
- St. Petersburg College
Bachelor's Degree (Business Administration and Management, General)
2008-2014
Andrew Coy Skills
- Leadership
- Management
- Resource Management
- Strategic Planning
- Business Process Improvement
- Client Expectations Management
- Vendor Management
- Forecasting
- Reporting and Analysis
- Qualitative and Quantitative Research Methodologies
- Cost Benefit
- Analysis
- Data Modeling
- Operations Management
- Workforce Management
- Project Planning
- Project Management
- Microsoft Office
- Microsoft Excel
- Spanish
- Business Analysis
- Outsourcing
- Performance Management
- Call Center
- Contact Centers
- Team Leadership
- Six Sigma
- Green Belt
- Customer Service
- Team Building
- Training
- Customer Satisfaction
- Customer Experience
- Time Management
- Teamwork
- Budgeting
- Team Management
- Cross Functional Team Leadership
- Coaching
- Business Development
- Business Strategy
Andrew Coy Summary
- Andrew Coy, based in Tampa, FL, US, is currently a AVP, Global Workforce Management and Productivity Optimization at Lincoln Financial. Andrew Coy brings experience from previous roles at WellDyne and Cigna. Andrew Coy holds a 2008 - 2014 Bachelor's Degree in Business Administration and Management, General @ St. Petersburg College. With a robust skill set that includes Leadership, Management, Resource Management, Strategic Planning, Business Process Improvement and more. Andrew Coy has 6 emails and 8 mobile phone numbers on RocketReach.
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