Andrew Chen Email & Phone Number
Senior Technical Support Analyst @ Higi
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Andrew Chen Location
- Aurora, IL, US
Andrew Chen Work
- Senior Technical Support Analyst @ (October 2018 - Present)
- Systems Analyst III | Incident Manager | NOC Analyst @ (March 2013 - October 2018)
- Customer Advocacy and Technical Support @ (September 2012 - March 2013)
- Digital Integrations Specialist @ (November 2010 - August 2012)
Andrew Chen Education
- ITT Technical Institute-Oak Brook
Bachelor's of Applied Science (Information System Security)
2010-2012 - ITT Technical Institute-Oak Brook
Associate of Applied Science (Computer Network System)
2008-2010
Andrew Chen Skills
- Microsoft Office 2007
- Microsoft Office 2003
- Mircrosoft Office 2010
- Windows & Mac operating systems
- TCP/IP
- SMB
- FTP
- SMTP
- LDAP
- Troubleshooting
- Remote Troubleshooting
- Written & Verbal Communication Abilities
- Fast-paced
- Conflict Resolver
- Active Directory
- Remedy Software
- McAfee
- ePolicy Orchestrator
- Citrix
- Laptops
- BMC Remedy
- Computer Hardware
- Customer Service
- Hardware
- Internet Protocol Suite (TCP/IP)
- Management
- Microsoft Office
- Networking
- Printer Support
- Technical Support
- Fast Paced
- Internet Protocol Suite Tcp/Ip
- Written And Verbal Communication Abilities
- Windows And Mac Operating Systems
- Internet Protocol Suite
Andrew Chen Summary
- Andrew Chen, based in Aurora, IL, US, is currently a Senior Technical Support Analyst at higi. Andrew Chen brings experience from previous roles at Dupage Medical Group, Coventry Health Care and COTG – A Xerox Company. Andrew Chen holds a 2010 - 2012 Bachelor's of Applied Science in Information System Security @ ITT Technical Institute-Oak Brook. With a robust skill set that includes Microsoft Office 2007, Microsoft Office 2003, Mircrosoft Office 2010, Windows & Mac operating systems, TCP/IP and more. Andrew Chen has 2 emails and 2 mobile phone numbers on RocketReach.
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