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Andrew Chen Location
Aurora, IL, US
Andrew Chen Work
2018 -now Senior Technical Support Analyst @
2013 -2018 Systems Analyst III | Incident Manager | NOC Analyst @
2012 -2013 Customer Advocacy and Technical Support @
2010 -2012 Digital Integrations Specialist @
Andrew Chen Education
ITT Technical Institute-Oak Brook
Bachelor's of Applied Science (Information System Security)
2010-2012
ITT Technical Institute-Oak Brook
Associate of Applied Science (Computer Network System)
2008-2010
Andrew Chen Skills
Microsoft Office 2007
Microsoft Office 2003
Mircrosoft Office 2010
Windows & Mac operating systems
TCP/IP
SMB
FTP
SMTP
LDAP
Troubleshooting
Remote Troubleshooting
Written & Verbal Communication Abilities
Fast-paced
Conflict Resolver
Active Directory
Remedy Software
McAfee
ePolicy Orchestrator
Citrix
Laptops
Hardware
BMC Remedy
Microsoft Office
Technical Support
Computer Hardware
Networking
Fast Paced
Internet Protocol Suite Tcp/Ip
Written And Verbal Communication Abilities
Customer Service
Management
Printer Support
Windows And Mac Operating Systems
Internet Protocol Suite
Andrew Chen Summary
Andrew Chen, based in Aurora, IL, US, is currently a Senior Technical Support Analyst at higi. Andrew Chen brings experience from previous roles at Dupage Medical Group, Coventry Health Care and COTG – A Xerox Company. Andrew Chen holds a 2010 - 2012 Bachelor's of Applied Science in Information System Security @ ITT Technical Institute-Oak Brook. With a robust skill set that includes Microsoft Office 2007, Microsoft Office 2003, Mircrosoft Office 2010, Windows & Mac operating systems, TCP/IP and more. Andrew Chen has 2 emails and 2 mobile phone numbers on RocketReach.
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