Andrew Caley Email
Technical Design Lead - Service Recovery @ HSBC
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Andrew Caley Location
- Kingston upon Hull, England, GB
Andrew Caley Work
- 2025 - now Technical Design Lead - Service Recovery @
- 2021 - now Infrastructure Site Reliability Engineer @
- 2020 - 2021 Infrastructure Service Recovery Manager @
- 2015 - 2021 Technical Services Manager, Global Performance and Capacity at HSBC @
- 2011 - 2015 Manager, Services Support - Unix and Linux Production Support @
- 2009 - 2011 Technical Services Team Manager @
- 2008 - 2009 Capacity Management Team Leader @
- 2006 - 2008 Project Manager @
- 2000 - 2006 Technical Analyst @
Andrew Caley Education
- Teesside University
MSc (IT)
1999 - 2000 - University of Hull
Bachelor of Science - BS (Biology/Biological Sciences, General)
1996 - 1999
Andrew Caley Skills
- Requirements Gathering
- IT Service Management
- ITIL
- Team Management
- IT Operations
- Production Support
- Service Delivery
- Business Analysis
- Requirements Analysis
- Vendor Management
- Project Delivery
- SDLC
- Stakeholder Management
- Oracle
- SQL
- User Acceptance Testing
- Software Project Management
- Data Warehousing
- Incident Management
- Business Intelligence
- Data Migration
- Unix
- Disaster Recovery
- Systems Analysis
- Enterprise Architecture
- PMO
- IT Management
- IT Strategy
- Release Management
- Software Documentation
- PL/SQL
- Resource Management
- Testing
- System Deployment
- Governance
- Databases
- System Testing
- Solaris
- SharePoint
- MS Project
- Sales
- Strategic Planning
- Microsoft Office
- Marketing
- Product Development
Andrew Caley Summary
- Andrew Caley, based in Kingston upon Hull, England, GB, is currently a Technical Design Lead - Service Recovery at HSBC. Andrew Caley brings experience from previous roles at HSBC. Andrew Caley holds a 1999 - 2000 MSc in IT @ Teesside University. With a robust skill set that includes Requirements Gathering, IT Service Management, ITIL, Team Management, IT Operations and more. Andrew Caley has 3 emails on RocketReach.
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