Sainsburys Homephone customer service adviser @ (March 2004 - June 2005)
Andrew Birchall Education
Wigan and Leigh College
Byrchall High School
Andrew Birchall Skills
Analysis
Attention to Detail
Broadband
Business Process Improvement
Business Process Mapping
Call Centers
Client Relations
Communication
Contact Centers
Continuous Improvement
Customer Experience
Customer Experience Management
Customer Satisfaction
Customer Service Management
Dsl
Ethernet
IPTV
Management
Microsoft Office
Negotiation
Operations Management
Partner Relationship Management
Performance Reviews
Process Improvement
Provisioning
Quality Assurance Processes
Relationship Building
Root Cause
Root Cause Analysis
SLA
Service Delivery
Service Improvement
Service Management
Stakeholder Management
Strategic Thinking
Supplier Relationship Management
Team Leadership
Team Management
Telecommunications
Telephony
Troubleshooting
Business Development
Customer Service
Andrew Birchall Summary
Andrew Birchall, based in Manchester, England, GB, is currently a Senior Partner and Supplier Relationship Manager at Zen Internet. Andrew Birchall brings experience from previous roles at Zen Internet. Andrew Birchall holds a Wigan and Leigh College. With a robust skill set that includes Analysis, Attention to Detail, Broadband, Business Process Improvement, Business Process Mapping and more. Andrew Birchall has 1 emails on RocketReach.
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