Andrew Bettcher Email
ServiceNow Application Developer @ MTI
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Andrew Bettcher Location
- Guildford, England, GB
Andrew Bettcher Work
- ServiceNow Application Developer @ (October 2017 - Present)
- Service Delivery and Transition Manager @ (April 2017 - October 2017)
- Service Delivery Manager @ (August 2015 - December 2016)
- Account Service Manager @ (October 2011 - August 2015)
- Customer Service Manager and ITIL SME @ (June 2008 - October 2011)
- Service Delivery Manager and Production Environment Manager @ (October 2004 - June 2008)
- Team Leader @ (October 2002 - October 2004)
- Team Leader @ (February 2002 - October 2004)
- Senior Helpdesk Coordinator @ (January 2002 - October 2002)
- Enquiry Operator @ BT (October 2001 - January 2002)
- Sales Representative @ Churchill Insurance Company (March 2001 - September 2001)
Andrew Bettcher Education
- OGC
(ITIL V3 Expert Level)
2009-2009 - Stockton Technical College
A-Leve (Biology, Psychology, Chemistry)
1992-1994
Andrew Bettcher Skills
- ITIL
- Service Delivery
- IT Service Management
- Service Desk
- IT Management
- CRM
- Management
- Leadership
- Service Management
- Sla
- IT Operations
- Technical Support
- Incident Management
- Project Delivery
- Problem Management
- Outsourcing
- IT Strategy
- Team Management
- HP
- IT Outsourcing
- Infrastructure
- Software Development
- Data Center
- Managed Services
- Help Desk Support
- Service Improvement
- Professional Services
- Software Project...
- ITIL Certified
- Continuous Improvement
- Service Level Management
- Reporting & Analysis
- Relationship Management
- Reporting And Analysis
- Sales
- Business Analysis
- Office Buildings
- SME
- WAN
- Project Management
- Software Project Management
- Team Leadership
- Change Management
- ServiceNow
- Service Level Agreements Sla
- Transition Management
- Service Level Agreements
Andrew Bettcher Summary
- Andrew Bettcher, based in Guildford, England, GB, is currently a ServiceNow Application Developer at MTI. Andrew Bettcher brings experience from previous roles at MTI, Systal Technology Solutions, Hewlett-Packard and Orchard Information Systems. Andrew Bettcher holds a 2009 - 2009 OGC. With a robust skill set that includes ITIL, Service Delivery, IT Service Management, Service Desk, IT Management and more. Andrew Bettcher has 3 emails on RocketReach.
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