Andrew Baylis Email & Phone Number
Operational Support Consultant (Freelance)
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Andrew Baylis Location
- Catalonia, Spain
Andrew Baylis Work
- Operational Support Consultant (Freelance) @ Freelance (November 2024 - Present)
- Founder and Owner @ Converz.pro (October 2025 - September 2026)
- Senior Operations and Customer Experience Leader @ (January 2017 - July 2025)
- Director of Operations @ (August 2015 - January 2017)
- Manager, Service Management @ (January 2015 - May 2015)
- Business and Sales Support Manager @ (May 2014 - December 2014)
- Support Team Manager @ (September 2012 - December 2014)
- Business Support Manager @ (April 2012 - August 2012)
- Business Support Manager @ (November 2011 - March 2012)
- Team Leader @ (August 2009 - November 2011)
- Team Leader @ (August 2009 - April 2010)
- Team Leader @ (September 2008 - March 2009)
- Technical Specialist @ (November 2007 - October 2008)
- EMEA Region Lead - Quality Assurance @ (December 2006 - October 2007)
- Information Security Administrator @ (October 2004 - November 2006)
- Desktop Support Technician @ (October 2003 - August 2004)
- Desktop Support Technician @ (September 2002 - September 2003)
Andrew Baylis Education
- Grupo IOE - Formación de calidad para empresas
Master MBA en Nuevas Tecnologías (Business Administration and Management, General)
2025-2025 - The Open University
Master of Business Administration (MBA) (MBA stage 1: management: perspectives and practice)
2012-2013 - The Open University
Professional Certificate (Management)
2008-2009 - The University of Huddersfield
HND (Computing)
2000-2004 - Ossett Sixth Form (College)
AGNVQ (Information Communication Technology)
1998-2000
Andrew Baylis Skills
- Computer Hardware
- Troubleshooting
- Windows
- Excel
- English
- Spanish
- Customer Relations
- Microsoft Office
- Word
- PowerPoint
- Outlook
- Customer Service
- Problem Solving
- Analysis
- Customer Satisfaction
- Billing
- ITIL
- SharePoint
- Microsoft Word
- Business Analysis
- Invoicing
- IT Operations
- Process Improvement
- Service Delivery
- Team Leadership
- Telecommunications
- Training
- VoIP
- Software Documentation
- Team Management
- Call Centers
- Incident Management
- Service Management
- System Administration
- Service Desk
- Help Desk Support
- Customer Experience
- Business Process
- Business Process Improvement
- Microsoft Excel
- Management
- Data Center
- Managed Services
- Customer Relationship Management (CRM)
- IT Service Management
- Technical Support
- Voice over IP (VoIP)
- Pan
- Marketing
- Voice Over Ip Voip
- Quality Assurance
- Customer Support
- Strategy
- Customer Relationship Management Crm
- Customer Relationship Management
- Voice Over Ip
Andrew Baylis Summary
- Andrew Baylis, based in Catalonia, Spain, is currently a Operational Support Consultant (Freelance) at Freelance. Andrew Baylis brings experience from previous roles at Converz.pro, Stuart, Beabloo and Colt Technology Services. Andrew Baylis holds a 2025 - 2025 Master MBA en Nuevas Tecnologías in Business Administration and Management, General @ Grupo IOE - Formación de calidad para empresas. With a robust skill set that includes Computer Hardware, Troubleshooting, Windows, Excel, English and more. Andrew Baylis has 1 emails and 3 mobile phone numbers on RocketReach.
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