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Andrew Alejo Location
Calabarzon, Philippines
Andrew Alejo Work
Service Assurance Manager II @ (March 2024 - Present)
Sr. Manager @ (November 2019 - November 2023)
Lead Engineer @ (October 2012 - November 2019)
Sr. Voice Operations Engineer @ (February 2012 - October 2012)
Sr. Voice Operations Engineer @ (October 2009 - February 2012)
Lead Engineer @ E-Technologies (June 2008 - September 2009)
Tier 2 Technical Support Representative @ (December 2007 - May 2008)
Sr. Manager @ (November 2019 - Present)
Andrew Alejo Education
Rizal Technological University
Bachelor of Science - BS (Electrical, Electronics and Communications Engineering)
2001-2007
Andrew Alejo Skills
Network Security
Softphone
Avaya CMS
Session Initiation Protocol (SIP)
Project Management
Troubleshooting
SD-WAN
Business Process Improvement
Data Analytics
Leadership
Strategic Planning
Continuous Process Improvement
Cisco Technologies
Telecommunications
Switches
VoIP
Cisco Systems Products
Routers
Avaya Technologies
Networking
Servers
Telephony
Routing
Avaya IP Telephony
Avaya Site Administration
ITIL Certified
Tellabs
Cisco Call Manager
Coaching & Mentoring
Team Leadership
Team Development
Six Sigma Green Belt
Career Management
Coaching
Personal Branding
Scrum
Agile Project Management
Agile Methodologies
Business Acumen
Jira
Andrew Alejo Summary
Andrew Alejo, based in Calabarzon, Philippines, is currently a Service Assurance Manager II at Endeavor Managed Services. Andrew Alejo brings experience from previous roles at Verizon, Verizon Enterprise Solutions, TeleTech and Sitel. Andrew Alejo holds a 2001 - 2007 Bachelor of Science - BS in Electrical, Electronics and Communications Engineering @ Rizal Technological University. With a robust skill set that includes Network Security, Softphone, Avaya CMS, Session Initiation Protocol (SIP), Project Management and more. Andrew Alejo has 2 emails on RocketReach.
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