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Andrés Dougnac Location
Sweden
Andrés Dougnac Work
Head of IT Operations and Support (Drift and Supportchef) @ (October 2023 - Present)
Head of Customer Success @ (February 2022 - October 2023)
Head of Operations and Support @ (October 2018 - October 2023)
Global Head Of Customer Service @ (March 2018 - October 2018)
Head of Customer Service and Service NOC @ (October 2012 - March 2018)
Service Desk and Fraud Manager @ Jadestone (October 2007 - October 2012)
ServiceDesk Agent @ Jadestone (October 2007 - December 2010)
Customer Support @ Ebay.com (August 2006 - February 2007)
Säkerhetskontrollant @ G4S (September 2001 - January 2007)
Andrés Dougnac Education
Linnéskolan 1997-2000
Andrés Dougnac Skills
AML
Coaching
Customer Service
Customer Service Training
English
Escalation Process
Fraud Detection
Game Design
Gaming
Gaming Industry
German
Italian
KPI Reports
Leadership
Management
Online Gambling
Poker
Policy Writing
Portuguese
Prioritisation
Process Improvement
Scrum
Social Games
Spanish
Swedish
iGaming
Risk Management
Sales
Networking
Strategic Planning
Public Speaking
Andrés Dougnac Summary
Andrés Dougnac, based in Sweden, is currently a Head of IT Operations and Support (Drift and Supportchef) at Tutus Data. Andrés Dougnac brings experience from previous roles at Westpay AB, Werlabs and Rebtel. Andrés Dougnac holds a 1997 - 2000 Linnéskolan. With a robust skill set that includes AML, Coaching, Customer Service, Customer Service Training, English and more. Andrés Dougnac has 1 emails and 3 mobile phone numbers on RocketReach.
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