Andres Cerda Email & Phone Number
Head of IT Service Delivery America @ Inchcape Latam
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Andres Cerda Location
- Chile
Andres Cerda Work
- 2023 -now Head of IT Service Delivery America @
- 2021 -2023 Regional IT Service Manager @
- 2018 -2021 Global Contact Center Services @
- 2017 -2018 IT System Manager - Chile @
- 2014 -2017 Technical Services Manager (for LATAM and AA Airlines) @
- 2008 -2014 Senior Voice Network Engineer @
- 2007 -2008 Lead Network and Voice Services @
- 2007 -2008 Voice Engineer Senior @
- 2000 -2008 Carrier Provisioning Sr. @ Real Telekom Ltd UK
- 2005 -2008 Carrier Provisioning and Voice Engineer @ Caspertel
- 2002 -2005 Voip Network Engineer @ Heilsberg - Carrier 116
- 2002 -2003 Carrier Provisioning and Voice Engineer @ Edge Telecom
- 2000 -2001 Voice Engineer Senior @ Justice Telecom
Andres Cerda Education
- Universidad de los Andes (CL)
Facility Management (Business Administration and Management, General)
2017-2017 - Universidad de los Andes (CL)
Master of Engineering Management (Management)
2014-2015 - Universidad de Chile
Diploma (IT Services Managment)
2013-2013 - Universidad Tecnológica - Inacap
Ingeniero en Telecomunicaciones (Telecomunicaciones)
2001-2004
Andres Cerda Skills
- VoIP
- Providers
- Telecommunications
- Cisco Technologies
- IP
- SIP
- Routing
- Network Design
- Product Management
- Cisco Call Manager
- QoS
- Cisco VoIP
- Internal Audit
- IT Service Delivery
- Team Leadership
- Data Center
- Integration
- IT Service Management
- Change Management
- IT Operations
- IT Strategy
- Incident Management
- Problem Management
- Tecnología de Cisco
- Biblioteca de infraestructura de tecnologías de información
- Cambio organizacional
- Centro de datos
- Diseño de redes
- Protocolo de inicio de sesiones
- Protocolos de Internet
- Telecomunicaciones
- Voz por protocolo Internet
- Gestión de productos
- Gestión de servicios TI
- Networking
- Integración
- Liderazgo de equipos
- Comunicaciones unificadas
- Redes informáticas
- ITIL
- Data Management
Andres Cerda Summary
- Andres Cerda, based in Chile, is currently a Head of IT Service Delivery America at Inchcape Américas. Andres Cerda brings experience from previous roles at Inchcape Américas, Experian Consumer Services, Experian and SITA. Andres Cerda holds a 2017 - 2017 Facility Management in Business Administration and Management, General @ Universidad de los Andes (CL). With a robust skill set that includes VoIP, Providers, Telecommunications, Cisco Technologies, IP and more. Andres Cerda has 2 emails and 3 mobile phone numbers on RocketReach.
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