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ITIL® 4 Foundation (Completed the official training in the ITIL 4 framework for IT Service Management (ITSM). Focused on the 7 Guiding Principles, the Four Dimensions of Service Management, and the Service Value System (SVS). Developed a comprehensive understanding of how to co-create value through optimized IT operations and continuous service improvement under global industry standards.")
2026-2026Network Technician (Information Technology)
2025-2025(Web Development & Digital Media)
2022-2022Conflict Resolution & Critical Customer Management
IT Infrastructure Analysis
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