Operations Processor @ (December 2023 - January 2025)
Phone Banker @ (February 2021 - November 2023)
Life Coach @ Freelance (February 2013 - Present)
Voice Over Artist @ Freelance (January 2010 - Present)
Senior Advisor @ (February 2019 - December 2020)
Customer Service Specialist @ (January 2018 - February 2019)
Store Manager @ (March 2017 - August 2017)
Sales Executive @ (October 2016 - February 2017)
Customer Service Representative @ (June 2015 - July 2016)
Information Technology Assistant @ (November 2014 - March 2015)
Leasing Coordinator Intern @ (March 2012 - June 2012)
Andrei Castro Education
Polytechnic University of the Philippines
Associate's degree (Information and Communications Management Technology)
2012-2015
Florentino Torres High School
High School Diploma
2008-2012
Andrei Castro Skills
Account Management
Accounting
After-Sales
Analytical Skills
Attention to Detail
Chat
Coaching
Credit Cards
Customer Engagement
Customer Experience
Customer Satisfaction
Customer Service
Customer Service Operations
Customer Service Representatives
Customer Support
Domain Name System (DNS)
Dubbing
English
Escalation
Escalations Management
Financial Analysis
High Level Of Accuracy
Information Technology
Interpersonal Skills
Interventions
Interviewing
Leadership
Management
Media Relations
Microsoft Office
Microsoft Word
Multitasking
Negotiation
New Hire Training
Online Support
Organization Skills
People Management
Persuader
Problem Solving
Public Speaking
Real Estate
Remittances
Research Skills
Sales
Sales & Marketing
Sales Management
Skilled Multi-tasker
Store Management
Subject Matter Experts
Team Leadership
Team Management
Technical Support
Time Management
Training
Troubleshooting
Voice Acting
Andrei Castro Summary
Andrei Castro, based in Metro Manila, Philippines, is currently a Loan Documentation Processor at Wells Fargo. Andrei Castro brings experience from previous roles at Wells Fargo and Freelance. Andrei Castro holds a 2012 - 2015 Associate's degree in Information and Communications Management Technology @ Polytechnic University of the Philippines. With a robust skill set that includes Account Management, Accounting, After-Sales, Analytical Skills, Attention to Detail and more. Andrei Castro has 1 emails on RocketReach.
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