Andrei Balea Email
Vice President of Global Services @ AllCloud
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Andrei Balea Location
- Bucharest, Bucharest, RO
Andrei Balea Work
- Vice President of Global Services @ (January 2024 - Present)
- Director Global Services @ (March 2023 - December 2023)
- Service Delivery Manager @ (November 2022 - March 2023)
- Global Service Delivery Manager @ (March 2021 - November 2022)
- Senior Manager - Service Management @ (September 2019 - March 2021)
- Manager - Critical Incident Management Services @ (April 2017 - September 2019)
- Service Manager Team Lead, Service Management Operations Center @ (January 2016 - April 2017)
- Senior Service Manager, Cloud Service Management, Comp and SMOC @ (April 2015 - January 2016)
- Service Manager, Cloud Service Management, Comp and SMOC @ (November 2013 - April 2015)
- Consultant - Senior Incident Controller @ (May 2013 - November 2013)
- Consultant - Incident Controller @ (September 2011 - May 2013)
- Senior Service Desk Analyst @ (February 2011 - September 2011)
- Helpdesk Analyst @ (August 2008 - May 2010)
Andrei Balea Education
- Dimitrie Cantemir University
Bachelor's degree (Tourism and Travel Services Management)
2009-2013 - Haagse Hogeschool Den Haag
Foundation degree (International Business)
2007-2008
Andrei Balea Skills
- BPO
- Business Continuity
- Business Development
- Business Planning
- Business Process
- Business Relationship Management
- Business Strategy
- Business Transition
- Change Management
- Coaching
- Communication
- Consulting
- Crisis Communications
- Critical Incident Stress Management
- Customer Service
- Customer Service Management
- Global Delivery
- Global Strategy
- Healthcare Management
- IT Infrastructure Management
- IT Management
- IT Operations
- IT Service Delivery
- IT Service Management
- IT Strategy
- ITIL
- ITIL v3 Foundations Certified
- Information Technology
- Leadership
- Major Incident Management
- Managed Services
- Management
- Microsoft Office
- Operations Management
- Outsourcing
- People Management
- Process Improvement
- Project Delivery
- Project Management
- SLA
- Senior Stakeholder Management
- Service Delivery
- Service Delivery Management
- Service Desk
- Service Management
- Service Standards
- Team Management
- Training & Development
- Transition Management
- Vendor Management
- rfp
- Troubleshooting
- Cloud
- Cloud Computing
- Analysis
Andrei Balea Summary
- Andrei Balea, based in Bucharest, Bucharest, RO, is currently a Vice President of Global Services at AllCloud. Andrei Balea brings experience from previous roles at AllCloud, Deloitte, Edenred Digital Center Bucharest and NTT DATA Services. Andrei Balea holds a 2009 - 2013 Bachelor's degree in Tourism and Travel Services Management @ Dimitrie Cantemir University. With a robust skill set that includes BPO, Business Continuity, Business Development, Business Planning, Business Process and more. Andrei Balea has 1 emails on RocketReach.
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