Andrei Balea Email
Vice President of Global Services @ AllCloud
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Andrei Balea Location
- Bucharest, Bucharest, RO
Andrei Balea Work
- 2024 - now Vice President of Global Services @
- 2023 - 2023 Director Global Services @
- 2022 - 2023 Service Delivery Manager @
- 2021 - 2022 Global Service Delivery Manager @
- 2019 - 2021 Senior Manager - Service Management @
- 2017 - 2019 Manager - Critical Incident Management Services @
- 2016 - 2017 Service Manager Team Lead, Service Management Operations Center @
- 2015 - 2016 Senior Service Manager, Cloud Service Management, Comp and SMOC @
- 2013 - 2015 Service Manager, Cloud Service Management, Comp and SMOC @
- 2013 - 2013 Consultant - Senior Incident Controller @
- 2011 - 2013 Consultant - Incident Controller @
- 2011 - 2011 Senior Service Desk Analyst @
- 2008 - 2010 Helpdesk Analyst @
Andrei Balea Education
- Dimitrie Cantemir University
Bachelor's degree (Tourism and Travel Services Management)
2009 - 2013 - Haagse Hogeschool Den Haag
Foundation degree (International Business)
2007 - 2008
Andrei Balea Skills
- Customer Service
- Service Delivery
- Service Desk
- IT Infrastructure Management
- ITIL
- Outsourcing
- ITIL v3 Foundations Certified
- Service Delivery Management
- Project Management
- Process Improvement
- Coaching
- Operations Management
- Consulting
- Change Management
- Business Process
- BPO
- Major Incident Management
- SLA
- IT Service Management
- Service Management
- Critical Incident Stress Management
- Transition Management
- Troubleshooting
- Cloud
- Cloud Computing
- Analysis
- IT Strategy
- Business Relationship Management
- Business Development
- Communication
- Vendor Management
- Team Management
- Business Planning
- Business Continuity
- IT Operations
- Business Transition
- Business Strategy
- Management
- Healthcare Management
- IT Management
Andrei Balea Summary
- Andrei Balea, based in Bucharest, Bucharest, RO, is currently a Vice President of Global Services at AllCloud. Andrei Balea brings experience from previous roles at AllCloud, Deloitte, Edenred Digital Center Bucharest and NTT DATA Services. Andrei Balea holds a 2009 - 2013 Bachelor's degree in Tourism and Travel Services Management @ Dimitrie Cantemir University. With a robust skill set that includes Customer Service, Service Delivery, Service Desk, IT Infrastructure Management, ITIL and more. Andrei Balea has 1 emails on RocketReach.
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