Andrea Stephens Email
Director Programs, Global Services Operations @ Finastra
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Andrea Stephens Location
- London, GB
Andrea Stephens Work
- Director Programs, Global Services Operations @ (September 2016 - Present)
- Knowledge Management and Head of Customer Support Project Management Office @ Misys (June 2012 - September 2016)
- Customer Services Global Lead for Midas @ (July 2010 - October 2012)
- Customer Services Manager @ (January 1999 - June 2010)
- Technical Support Consultant @ (July 1988 - December 1998)
Andrea Stephens Education
- Newlands Girls School 1982-1988
Andrea Stephens Skills
- Leadership
- Customer Experience
- TETRA
- Help Desk Support
- Public Speaking
- Misys
- Account Management
- Customer Retention
- Microsoft SQL Server
- Customer Satisfaction
- Business Analysis
- Customer Service Management
- ERP
- Strategy
- Product Support
- Knowledge Base
- Professional Services
- Knowledge Transfer
- Program Management
- Business Process
- Change Management
- Software Implementation
- Sage
- Enterprise Software
- Customer Support
- Business Intelligence
- Technical Support
- Management
- SCO Unix
- Project Management
- Knowledge Management
- Unix
- Service Delivery
- Knowledge Based Systems
- Enterprise Resource Planning Erp
- Enterprise Resource Planning
Andrea Stephens Summary
- Andrea Stephens, based in London, GB, is currently a Director Programs, Global Services Operations at Finastra. Andrea Stephens brings experience from previous roles at Misys, Misys Banking Systems and Sage. Andrea Stephens holds a 1982 - 1988 Newlands Girls School. With a robust skill set that includes Leadership, Customer Experience, TETRA, Help Desk Support, Public Speaking and more. Andrea Stephens has 2 emails on RocketReach.
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