Andrea Smith Email
Executive Director, Software Solutions @ i3vision
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Andrea Smith Location
- Halton Hills, ON, CA
Andrea Smith Work
- Executive Director, Software Solutions @ (April 2022 - Present)
- Senior Director Projects and Engagement @ (September 2018 - April 2022)
- Director Contact Center Strategy @ (August 2012 - Present)
- Engagement Manager @ (October 2007 - August 2011)
- Call Center Product Manager @ (January 2005 - September 2007)
- Senior Consultant @ (September 2000 - December 2004)
Andrea Smith Education
- King's University College
Master Of Business Administration
1998-2000 - McGill University
Master Of International Studies
1991-1995
Andrea Smith Skills
- Agile Methodologies
- Business Analysis
- Business Intelligence
- Business Process
- Business Process Improvement
- Call Center
- Cloud Computing
- Contact Centers
- Enterprise Architecture
- IT Management
- IT Service Management
- IT Strategy
- ITIL
- IVR
- Integration
- Microsoft SQL Server
- PMP
- Pre-sales
- Professional Services
- Requirements Analysis
- Requirements Gathering
- SDLC
- SOA
- SaaS
- SharePoint
- Software Development
- Software Project Management
- Solution Architecture
- Telecommunications
- Vendor Management
- Visio
Andrea Smith Summary
- Andrea Smith, based in Halton Hills, ON, CA, is currently a Executive Director, Software Solutions at I3vision Technologies. Andrea Smith brings experience from previous roles at I3vision Technologies, Interactive Intelligence and I Am Looking For: Etl, Bi, Dw, Data and Reporting Analyst Positions.. Andrea Smith holds a 1998 - 2000 Master Of Business Administration @ King's University College. With a robust skill set that includes Agile Methodologies, Business Analysis, Business Intelligence, Business Process, Business Process Improvement and more. Andrea Smith has 2 emails on RocketReach.
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