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Andrea Gray Location
Leicester, GB
Andrea Gray Work
2025 -now Partner and Consultant @
2019 -2024 Managing Director @
2021 -2024 Board Member @
2015 -2019 Operations Director @
2015 -2015 Director @ AJG Ltd
2011 -2014 Director of Customer Contact @ Nuffield Health
2011 -2012 Non-Executive Director @ FTS Ltd (Part of the BNP Paribas group)
2007 -2011 Managing Director @ FTS Ltd
2002 -2007 Head of Motor Operations @ Equity Insurance Brokers
2000 -2001 Customer Service Manager @ ntl
1992 -2000 Head of Service Performance @
Andrea Gray Skills
Brand Management
Contact Centers
Inbound Marketing
Customer Experience
Call Center
Performance Management
Employee Engagement
Operations Management
Outsourcing
Stakeholder Management
Change Management
Workforce Management
TCF
CRM
Cross-functional Team Leadership
Strategic Planning
Sales Management
General Insurance
Leadership
MIS
Capacity Management
Predictive Dialers
Call Centers
Account Management
Project Delivery
Management
B2B
Business Analysis
Training
Business Transformation
Telecommunications
Business Strategy
Sales
Team Management
Coaching
Cross Functional Team Leadership
Andrea Gray Summary
Andrea Gray, based in Leicester, GB, is currently a Partner and Consultant at Synergetic Solutions Ltd. Andrea Gray brings experience from previous roles at PPL PRS Ltd, Bid Leicester, Hastings Direct and AJG Ltd. With a robust skill set that includes Brand Management, Contact Centers, Inbound Marketing, Customer Experience, Call Center and more. Andrea Gray has 2 emails and 1 mobile phone numbers on RocketReach.
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