IT Operations and EUC Helpdesk Manager @ (April 2026 - October 2026)
ITSM Data Governance Lead @ (May 2023 - June 2025)
Service Delivery Manager @ (May 2022 - April 2023)
Senior I.T. Operations Manager @ (March 2020 - May 2022)
I.T. Operations Manager @ (November 2018 - March 2020)
Senior Deskside Support Specialist @ (April 2017 - October 2018)
Desktop Support Specialist @ (June 2016 - April 2017)
Advanced Repair Agent @ (December 2015 - June 2016)
Consultation Agent @ (May 2015 - December 2015)
Andre Waterman Education
The University of the West Indies Cave Hill Campus
Bachelor's degree (BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
2002-2005
Barbados Community College
Associate's degree (Computer Science)
1996-1999
Andre Waterman Skills
Adaptability
Agile Methodologies
Analytical Skills
Business Case Development
Business Change Management
Business Process Improvement
Business Relationship Management
Coaching & Mentoring
Collaboration and Teamwork
Collaborative Problem Solving
Communication
Culture Change
Customer Relationship Management (CRM)
Customer Service Management
Emotional Intelligence
Enterprise Software
IT Operations
IT Service Delivery
ITIL 4 Master
ITIL Certified
ITIL Process Implementation
ITIL Service Strategy
Incident Management
Information Technology
Knowledge Management
Leadership Development
Learning How to Learn
Mac
Management
Measurement and Reporting
Negotiation
Organizational Change Management
Planning and Organization
Problem Management
Problem Solving
Process Design
Process Improvement
Project Management
Requirements / Needs Identification
Requirements Gathering
Servant Leadership
Service Delivery Management
Service Delivery and Management
Service Level Management
Social Intelligence
Staff Development
Stakeholder Management
Strategic Planning
System Administration
Windows
Andre Waterman Summary
Andre Waterman, based in Portland, OR, US, is currently a Lead, Technology Asset Management at Nike. Andre Waterman brings experience from previous roles at Acumed and Nike. Andre Waterman holds a 2002 - 2005 Bachelor's degree in BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES @ The University of the West Indies Cave Hill Campus. With a robust skill set that includes Adaptability, Agile Methodologies, Analytical Skills, Business Case Development, Business Change Management and more. Andre Waterman has 1 emails and 2 mobile phone numbers on RocketReach.
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